Who cares he's talking crap anyway a company like Crytek will probably be far more concerned with 1000 people spamming and trolling than 10 people making "valid points". If 10 people made incredibly insightful observations about changes that Crytek feels will be highly profitable and can still yet be implemented that would be different.
But merely 10 valid points? Give me a break. A focus group of 1000 is far more important. Especially if they are ranting like lunatics.
1 ranting lunatic you can dismiss as just a ranting lunatic, but 1000? Well then at that point (long before it actually) you need to start looking at why they're ranting. And if your customers views are irrational you then have to sit down and figure out how to make irrational people buy the game, or at least how to do it with your next game.