» Thu Jun 17, 2010 12:59 pm
Post-launch support is certainly an important thing in games. Some games are buggy upon release, and that's annoying, but I can live with it as long as the developers are willing to fix said bugs, that being said, I don't usually let whether a developer has a history of offering good post-launch support or not for games, perhaps in part because I don't usually choose my games based on the developer behind them at all. However, can it increase sales? I'd imagine so, because I'm sure many gamers are more inclined to trust companies that have had a history of supporting their games well.
And modding support is nice, but not vital for me for most games, it's one of those things that usually, I'm glad to get when I can have it, but don't expect it all the time, though I make an exception for the Elder Scrolls, because mods for Morrowind and Oblivion have improved those games so much for me that I've come to EXPECT modding support from the series, for other games, though, modding tools are nice, but if the game itself is good, I don't need mods to be willing to play it.
And no, I do not consider DLC a vital part of post launch support. Downloadable content is additional content, usually costing some money, for a game that is already complete on its own. It is not something developers are, or should be, obligated to create, nor is it something I expect from all of them, for me, post launch support is releasing patches or, if the game is online, prompty fixing any problems that might arrise with the servers, it's basically just the developers ensuring that the product that customers paid for works as it should, essentially, it's just doing their job, of course, I don't usually get DLC anyway, whereas I always get patches, but that's another issue.