» Sun May 08, 2011 8:37 am
Well actually i was thinking about refund, and if DX11 patch will not inlcude high res textures packs, AI improvements, 64bit exe, ultra realistic hardcoe mode (Crysis 1 like) with all that annoying tips "do this, do that", if physics would not be fully enabled and if would not be able to ruin trees liks i did in C1, if there would not be POM and CVARS anticheat + mod support and Sandbox 3.
I will take my refund in this case, because i paid for one game, and got pretty different game. Crytek and EA clearly committed crime called FRAUD and violated several US and international laws.
Trust me, i have good practice with that, when i know i was cheated by false advertising, im usually going to shop where i bough this ****, if they refuse to take **** back and give me my money, i use EA support (or any other publisher's support) and asking them for refund or fix of problem. EA gave me already few free games of my choice as excuse for their fraud called NFS Undercover, and Saboteur semi-broken state, im pretty good in fighting for my legal costomer's rights. You can read part of my convo with EA:
"Despite the fact that removing all USB devices absolutely makes no sense and logically not connected anyhow with my GRAPHICAL PROBLEM, i did it, and *WOW* it didnt do any difference!
The game textures still looks low res ( i swear god, they looked high res on most of screenshots i saw, not like what i have), shaders dont show anything that looks like real HDR and normal mapping and i still cant see any road reflection in my NFS Undercover!
I suppose you guys expected these results... or not?
What should i remove next to make my game looks as it looked like on Advertising Screenshots and videos and to make my game look better than NFS undergound 1 (released in 2003, looks better than undercover on my pc) ? CPU or maybe HDD? ))
Do you guys think this joke that u randomly suggesting me instead of doing real discovery of my problem (or i should say GAME problem, because not only i affected by this) will work?
to say shortly : after i removed all USB devices my game still DONT looks like it looked on screenshot and videos even when i set everything on maximum in game!
Im starting to think that i was cheated, and this is GOOD REASON TO to SUE a LAWSUIT against EA for consumer fraud - due of deceptive advertising and violation of US FEDERAL LAWS described in US Code Title 15, Chapter 50 "Consumer product warranties", in US Code Title 15, Chapter 87 "Telemarketing and consumer fraud and abuse prevention".
Also, its not the 1st time when i have such a problems with game produced by EA, and when Customer support acts like this and does not help to solve problem of game, do not report developers about games bugs and when EA takes no actions to remove these bugs... please report higher up to your bosses, if my problem will not be solved soon ( i dont care if u will need to create patch to solve this problem, all i care about that my game isnt work and isnt look like EA claims it should work and look like which is seem to be fraud) i would bring attention of US Federal Trade Commission to EA's deceptive actions and consumer fraud. Also should i remind you guys that when you cannot support me and cannot solve my problem your also violating warranties that EA gives to customers (again described in US Code Title 15, Chapter 50 "Consumer product warranties")?
Im tired to tell you, EA support guys - READ CAREFULLY MY INCIDENT, THINK WISELY, AND DO NOT COPY-PASTE TO ME YOUR TEMPLATE ANSWERS! REPORT MY INCIDENT TO DEVELOPERS, AND OTHER EA STAFF WHICH RESPONSIBLE FOR ELIMINATION OF GAME'S MALFUNCTIONS.
Game itself do not work as advertised, and its your obligation to make it work like it should!
Now i wont my problem to be solved a.s.a.p.!
"
After this they started to move, and after all, when they failed in fixing things, they offered me few of any available EA titles for free as apology for false advertising, because legal threat is thing that always scares them. So you guys should keep in mind laws i mentioned and you should know your rights, which are regularly violated by most of publishers, because they know that you dont know your rights, but when you do know them, that usually scare **** out of them, so they will make you an offer you cannot resist ))
CRYSIS 2 IS FRAUD! WE ARE ALL WAS CHEAT BY FALSE ADVERTISING AND LAW IS ON OUR SIDE!
So whatever - Crytek will gave us everything they should, or they will gave us our money back, simple - isnt it?