[Lexy Corpsey]

gonna call BS on this, sorry. But having watche dthe forums for multiple hours on release day and subsequent days they aren't THAT active. if i can follow half a dozen relevant threads at once theres no reason your team can't do likewise. Thats half a dozen persistent threads about serious PC issues, as well as general feedback, concern threads. i've followed all of them and kept a grasp of what the major concerns/issues/complaints/praises have been. The ago old exscuse of "too many threads for us to reply to" doesn't hold water with me (at least) from any developer anymore. its a cop out exscuse thats utterly transparent to anyone who checks the forum at regular intervals.

Just look at his post count and the its overall quality:
http://www.gamesas.com/forums/search.php?author_id=126868&sr=posts

If their "engineers" have efficiency similar to the "community manager" I guess we can expect a proper login system somewhere near May.

[Jake Easom]

Hi everyone,

We've been noticing some complaints about not being in touch with the community in regards to current issues with Crysis 2 and the purpose of this thread is to assure that we are working hard on resolving these issues as quickly as possible.

The reason it appears as though we're not keeping in touch is we reply to 1 thread and another 50 threads get put up straight afterwards. It is not humanly possible for us to post in even half of the threads that are being created, let alone most/all of them. To give an indication on how quickly threads are buried, this forum was created 4 days ago and there's now 1600+ threads and 12000+ posts. This amount of activity is great but it makes it difficult to communicate everything without having 20 stickies in each forum.

Please remain patient while we resolve these issues, we know a lot of you are very eager to jump in and play some games and we don't want to stop you from doing that at all. As soon as we've got any information we'll let you know via announcements, as always.
The solution is simple!
Update the thread "Crysis 2 PC fixes & info" to include every single problem so people know that you are aware of the problem and what you intend to do about it.

[Roberto Gaeta]

You clearly never preordered duke nukem forever

Nope after the second delay I decided not to purchase it until the game is on store shelves. You know why? I've been waiting for 12 years so I can wait longer. I've been waiting for duke forever since I beat Duk3d in 1996.

[Stephanie Kemp]

Thanks for the update...nice of you guys to finally break the silence.

[meg knight]

Can you imagine what would happen if some company like BMW for example, release the car which some times starts and sometimes do not?

We - the players are not some mindless people and we deserve respect.

I expect from game, which I am buying that I will be able to play it, the same as I expect that car, which I am buying will be able to start after I buy it.

.

Microsoft released windows 98ME, and Vista... so having issues on launch isnt anything new, get over it.

WTF?? respect? you sound like an abused girlfriend... stop using forums to cry on... this is effecting you too much!

LMAO! I love these replies. Anyone who tells someone to get a girlfriend on a gaming forum obviously is the one who needs to find one. Your on a gaming forum dude. Do you honestly think you will be perceived as the cool kid by calling someone out over a girlfriend? Seriously? People like you are just low. Plain and simple. But you do give me a good laugh that's for sure. Why anyone would actually make that statement on a GAMING forum is beyond me. It's like calling someone retarded in a mentally challenged class. Your still in the class with those people so your in a sense just making yourself inferior by the act itself.

Woaah people relax! You all keep blaming the Crytek team like its all their fault.

You think they want to kill a game they worked so hard on all this time?

As a game design student I know how hard it is to fix bugs in games, and that a massive part of game development is bug fixing. There will have been a **** load of bugs in this game you guys will never know about because they spent so long ironing them out.


The reason these bugs are left in is most likely the publisher not Crytek. They probably pushed for a premature release which I'm sure Crytek didn't want.

The publisher want to get the game out quick to make money, and to shut up the rants of the game fans who want it now now now all the time.

I'm as frustrated as you lot but, seriously , send it to the publishers not Crytek, the longer Crytek spend replying to you, the less time they spend fixing.

Actually not true. All gaming companies have dedicated employees who are in charge of their customers. Those employees don't touch the code at all. They are dedicated to making sure the customers get the service that they expect. So no they are not wasting any time. Learn about the industry before you start spewing non sense. You should already know this if your a game student. Hell I know this and I haven't even gotten that far yet. I don't start my first year of game design till next year.

We've been noticing some complaints about not being in touch with the community in regards to current issues with Crysis 2 and the purpose of this thread is to assure that we are working hard on resolving these issues as quickly as possible.

I'm glad to hear that Crytek staff are at least noticing the complaints, but so far we haven't seen anything from you regarding fixes.
The players who took part in the beta and demo, are seeing the exact same issues in the final (+ patch) version. To me that means you haven't actually fixed any of these issues in the last 2-3 months.
It seems the only hard work you've all been doing is watching the sales come in.

The reason it appears as though we're not keeping in touch is...

Thats a lame ass excuse and you know it.
It's not the players fault that nobody from Crytek has setup a bug reporting system.
The majority of your customers are extremely annoyed with all the faults in the game, many still cannot even login, and so far you have done next to nothing about it.

It doesn't even seem like you guys are doing anything to actually fix faults, and by keeping a low profile (almost avoiding the forums here and Steam forums) it seems you don't care about your current customers, you all must be just counting the $$$ coming in.

At the very least create a stickied thread with a list of all known issues, and let your players add to the list.
Then prioritize that list having login issues, connection issues at the top.
Then get your developers to fix the highest priority issues until there are none left and then get them working on other issues like ranked servers not starting.

Also between yourselves and your server providers fix the servers, so they are more stable.

All known issues are stickied. It's on the home page as a picture box and it's on the forums. I'm not defending crytek but maybe you should take the effort to read instead of just assuming. While they haven't exactly been updating us every day. They have at least done the bare minimum of sticking a topic up with all the known issues.

[мistrєss]

Thanks very much for this post, I think this is what most users wanted to be honest; some clarification that Crytek are actually listening to the complaints and working to fix them. A little communication goes a long way to please your community.

And you don't have to reply to every thread. You must know what the main issues are by the sheer volume of threads. Just post a stickie and update it every day/couple of days with known bugs and how far along you are to fixing them. Even if it's to say that you have nothing to update. The amount of hate threads would drop very quickly.

I really think you should comment on the DX11 issue very soon though. Just confirm if it will be implemented in a patch, or whether it's never going to happen. Crytek are getting a very bad reputation because of this. Saying nothing on it will just piss people of further.

[Lindsay Dunn]

I still support you Crytek. There's just a lot of stupid haters and trolls around here with ignorance.

People, Crysis 2 was not done because EA didn't give Crytek enough time, END OF STORY. That's why we have patches and updates, now STFU, and go svck some dike you idiot ignorant bastards.

You tell people to go svck dike and we are the trolls? fail troll is fail.

Hi everyone,

We've been noticing some complaints about not being in touch with the community in regards to current issues with Crysis 2 and the purpose of this thread is to assure that we are working hard on resolving these issues as quickly as possible.

The reason it appears as though we're not keeping in touch is we reply to 1 thread and another 50 threads get put up straight afterwards. It is not humanly possible for us to post in even half of the threads that are being created, let alone most/all of them. To give an indication on how quickly threads are buried, this forum was created 4 days ago and there's now 1600+ threads and 12000+ posts. This amount of activity is great but it makes it difficult to communicate everything without having 20 stickies in each forum.

Please remain patient while we resolve these issues, we know a lot of you are very eager to jump in and play some games and we don't want to stop you from doing that at all. As soon as we've got any information we'll let you know via announcements, as always.
gonna call BS on this, sorry. But having watche dthe forums for multiple hours on release day and subsequent days they aren't THAT active. if i can follow half a dozen relevant threads at once theres no reason your team can't do likewise. Thats half a dozen persistent threads about serious PC issues, as well as general feedback, concern threads. i've followed all of them and kept a grasp of what the major concerns/issues/complaints/praises have been. The ago old exscuse of "too many threads for us to reply to" doesn't hold water with me (at least) from any developer anymore. its a cop out exscuse thats utterly transparent to anyone who checks the forum at regular intervals.

lol I agree. It's called using bookmarks. Every browser from today till about the 90s has a book marks system. I have about 20 threads bookmarked in their own little corner of my bookmarks section. I follow them every day.

If you delegate 3 employees that's 60 threads you can keep up with all day long. I know you people have customer support personnel. So you can do it. If a simple user who has college 5 days every week can do it, I'm sure you bloody can.

[Killer McCracken]

So you guys know that you shipped a broken MP game>?

Regards

[BlackaneseB]

Cry-Adam, you should publish a master list of reported issues (and keep it updated) so that the community knows you know.

You should make some kind of announcement every 24hrs, to reassure the community that they are not being ignored even if you haven't got much to say other than 'we are looking into it'.

If you can do this it will make your life much easier and more productive on the forums.

btw for what its worth I think Crysis2 can still win out for you guys, there are some core gameplay elements that are better than the original games and the current competition.

[Imy Davies]

"Thanks, Cry-Adam. Really appreciate it. There are still enough people who have faith in Crytek, I'm sure. Me included."


Man your a nice guy, I would love to sell you are car with no engine or battery at full price, and give you what you need to run the car later. I would make so much money like this need more customers like you!

Regards

[Abi Emily]

Re: C2 issues + community contact 03 26, 2011 /02:44


I still support you Crytek. There's just a lot of stupid haters and trolls around here with ignorance.

People, Crysis 2 was not done because EA didn't give Crytek enough time, END OF STORY. That's why we have patches and updates, now STFU, and go svck some dike you idiot ignorant bastards.


The only person who svcks dike here is you svcking some Crytec dike you bich ass fan-boy !

[.X chantelle .x Smith]

i have proplem with multiplayer +1 connection lost + bugs

[Nick Pryce]

Let us turn off the f*ing motion blur!!!

[Andrew Lang]

Can you post a list of issues you are working on/know about?

[James Hate]

And give us an ETA. I'm planning on going back to BFBC2 until the patch comes out. How long will it take?

[phil walsh]

hope you [admin from this forum] update the status via twitter , that will be good for people who had bought the limited editon for playing crysis 2 mp

[adame]

In regards to Cry-Adam having stated that it is not humanly possible to check up on every thread, I must agree. But I must disagree in that, really, all one has to do to find the prime issues is to Google "Crysis 2 release issues" or something similar. While the community contact has improved to a degree, which I am in favor of, Crytek seems to continue to ignore the DX11 / CryEngine 3 restraint issue. Having messaged Cry-Tom about a CryEngine 3 demo, his response was that "That is a CryEngine 3 advertisemant, not a Crysis 2 advertisemant", which seems to imply that Crytek is fully aware that the version of CryEngine 3 which powers Crysis 2 is somehow held back by restrictions of some sort. Since I still have some faith in Crytek, I can only hope that this is an issue which will take priority within the next few days, as, more so than even the multiplayer problems on the PC, the removal of DX11 is the primary issue which occupies the minds of just about every PC gamer. Through deliberation, it has been concluded that the only way to upgrade the significantly lowered graphics options would be to release a multi-gigabyte patch which fully brings Crysis 2 to where the community believes it should be, assuming that Crytek will attempt to resolve this. I admit, I was one of those angered flamers at the beginning, but I believe that the PC community has every right to be irritated by the launch fiasco. But the time has come to stop being so angry and focus on actually talking to Crytek rationally to fix the myriad of issues that the PC version currently faces. It is also time for Crytek to actually acknowledge the issues which the PC community has discussed the most over the past few days, lest the community will have to fix everything themselves; I needn't remind anyone here that Wasdie has already released the "Advanced Graphics Options" console ahead of any acknowledgement on Crytek's part about the lack of customizable graphics options rather than simple presets.

tl;dr Let's go about actually fixing things than simply complaining about them and / or ignoring them.

Edit: I'm also glad that bans haven't occurred over complaints, as with what happened to people who posted on the Bioware (EA) forums about the issues with DA2.

[KIng James]

so it looks like the serial is only used as protection to activate the game, and not checked to play multiplayer, no wonder the pirated version now can play multiplayer as well, there's already a fully working aimbot and there will be no way to ban anyone using it because banning the serial key doesn't matter.. gg Crytek.

[Luis Longoria]

Id rather MAC address ban anyways. IP's can be reset, and serial keys can be changed if they are using a keygen anyways.

[Sheeva]

need more protection for mp ^_^

coz , the cheater/hacker are owns the mp 0_o

:D

[gemma king]

Can you imagine what would happen if some company like BMW for example, release the car which some times starts and sometimes do not?

We - the players are not some mindless people and we deserve respect.

I expect from game, which I am buying that I will be able to play it, the same as I expect that car, which I am buying will be able to start after I buy it.

.

Microsoft released windows 98ME, and Vista... so having issues on launch isnt anything new, get over it.

WTF?? respect? you sound like an abused girlfriend... stop using forums to cry on... this is effecting you too much!



Is it a Joke? Comparing OS with a game is at least ridiculous. In case of OS they have to bother of million possible applications which have to work properly. And since I bought WIN7 it has been working without a glitch so far. Crysis 2 multiplayer worked (at least a bit) yesterday and today it is not working at all. Did you have such problems with any Windows? I bet you did not. We are not talking about some minor bugs (like freezed sound of a shoting gun i Crysis 1) but about a serious major problem of working multiplayer.

So plese do not patronize me!

I'll just point out the irony here: you criticized resnasty for comparing a game to an OS (which is completely reasonable), when you compared Crysis 2 to a broken car. XD.

[Oscar Vazquez]

DO NOT BLAME CRYTEK, i believe they have been pushed by EA, EA don't care about anything but money, i believe crytek do care, and are now working their asses off for the pc version of this game.

[Je suis]

crytek do care, and are now working their asses off

ROFLMAO, we can all see that...

[lolly13]

Thanks crytek, i like how you followed in the steps of treyarch

[des lynam]

I still support you Crytek. There's just a lot of stupid haters and trolls around here with ignorance.

People, Crysis 2 was not done because EA didn't give Crytek enough time, END OF STORY. That's why we have patches and updates, now STFU, and go svck some dike you idiot ignorant bastards.

You tell people to go svck dike and we are the trolls? fail troll is fail.

Hi everyone,

We've been noticing some complaints about not being in touch with the community in regards to current issues with Crysis 2 and the purpose of this thread is to assure that we are working hard on resolving these issues as quickly as possible.

The reason it appears as though we're not keeping in touch is we reply to 1 thread and another 50 threads get put up straight afterwards. It is not humanly possible for us to post in even half of the threads that are being created, let alone most/all of them. To give an indication on how quickly threads are buried, this forum was created 4 days ago and there's now 1600+ threads and 12000+ posts. This amount of activity is great but it makes it difficult to communicate everything without having 20 stickies in each forum.

Please remain patient while we resolve these issues, we know a lot of you are very eager to jump in and play some games and we don't want to stop you from doing that at all. As soon as we've got any information we'll let you know via announcements, as always.
gonna call BS on this, sorry. But having watche dthe forums for multiple hours on release day and subsequent days they aren't THAT active. if i can follow half a dozen relevant threads at once theres no reason your team can't do likewise. Thats half a dozen persistent threads about serious PC issues, as well as general feedback, concern threads. i've followed all of them and kept a grasp of what the major concerns/issues/complaints/praises have been. The ago old exscuse of "too many threads for us to reply to" doesn't hold water with me (at least) from any developer anymore. its a cop out exscuse thats utterly transparent to anyone who checks the forum at regular intervals.

lol I agree. It's called using bookmarks. Every browser from today till about the 90s has a book marks system. I have about 20 threads bookmarked in their own little corner of my bookmarks section. I follow them every day.

If you delegate 3 employees that's 60 threads you can keep up with all day long. I know you people have customer support personnel. So you can do it. If a simple user who has college 5 days every week can do it, I'm sure you bloody can.
My thoughts exactly. I only have 2 pages here bookmarked and I can keep up just fine with the community flow. Why can the people with years of experience dealing with Pc gaming not?