Issues logging in? : Crysis

» Fri Dec 25, 2009 2:40 am

Small-update:
Just a quick work around that i've found works best...

If you're browsing the forums and all of a sudden you're logged out, head to the Home Page and if you're still logged in there, logout. Then go back to the forums and login again (make sure that you let the browser complete the page loading, etc).

I haven't needed to clear cache or anything and that seems to be the easiest way to get around it. If you keep trying to login without logging out from the Home Page first it will give you errors.

Hopefully the issue will be resolved soon though!

---

Hey guys,

We're still ironing out some bugs with the login system but just thought i'd mention this:

Attachment:

login.jpg [ 70.15 KiB | Viewed 7307 times ]

If you're getting this error when trying to login, just click on the "Forums" button and you'll probably find that you're logged in anyway. If you find yourself dancing around being logged in and out randomly then clear your browser cache completely and try again. For Firefox users it looks like this:

Attachment:

cache.png [ 27.12 KiB | Viewed 7307 times ]

You can access it quickly by hitting CTRL+SHIFT+DEL.

Let us know here if you still find you're having random login issues, but be sure to include as much information as possible to help us narrow down the source of the issue.

sally R: Posts: 3503; Joined: Mon Sep 25, 2006 10:34 pm

» Fri Dec 25, 2009 12:27 am

It's broken here. All pages except Forums detect the cookie and show me as logged in. Forums show logged out; when I click on Sign In, the login box appears with some unreadable white text overlapping with the login button (can't see what it says), and whatever user/pass I enter, it tells me they're incorrect.

Logging out from a working page and logging in via the forums works until I start a new session: then it breaks again.

Using Chrome 11.

Emmanuel Morales: Posts: 3433; Joined: Sat Oct 06, 2007 2:03 pm

» Fri Dec 25, 2009 10:27 am

I'm also randomly being logged in and out. Oddly i hadn't had the issue until this first time, now it's happening frequently. We'll hopefully get it sorted ASAP. Thanks for the feedback.

Sheila Esmailka: Posts: 3404; Joined: Wed Aug 22, 2007 2:31 am

» Fri Dec 25, 2009 12:45 am

I also noticed that when i click on "Notify me when a reply is posted" it never send me any email

Tammie Flint: Posts: 3336; Joined: Mon Aug 14, 2006 12:12 am

» Thu Dec 24, 2009 9:54 pm

I experience the issue the opposite of DarkLite, the main forum keeps me logged out but the forum is the only thing which detects the cookie. Using IE9 RC

Samantha Pattison: Posts: 3407; Joined: Sat Oct 28, 2006 8:19 pm

» Fri Dec 25, 2009 3:30 am

I experience the issue the opposite of DarkLite, the main forum keeps me logged out but the forum is the only thing which detects the cookie. Using IE9 RC

Using IE9 RC

IE9

I think I know why.

Fluffer: Posts: 3489; Joined: Thu Jul 05, 2007 6:29 am

» Fri Dec 25, 2009 10:46 am

Issue is still persistent.., Hope Crytek clears this up soon...

Jeneene Hunte: Posts: 3478; Joined: Mon Sep 11, 2006 3:18 pm

» Fri Dec 25, 2009 4:34 am

I experience the issue the opposite of DarkLite, the main forum keeps me logged out but the forum is the only thing which detects the cookie. Using IE9 RC

Using IE9 RC

IE9

I think I know why.

LMAO.

Lily: Posts: 3357; Joined: Mon Aug 28, 2006 10:32 am

» Fri Dec 25, 2009 11:30 am

I still can't stay online for more than three minutes? I just log -out after I opened a new thread.

Rachael: Posts: 3412; Joined: Sat Feb 17, 2007 2:10 pm

» Thu Dec 24, 2009 11:47 pm

thank u guys ;D at least I can enter in gamesas again ;D

Alina loves Alexandra: Posts: 3456; Joined: Mon Jan 01, 2007 7:55 pm

» Fri Dec 25, 2009 12:38 pm

I got a message in google chrome saying I was banned for promoting piracy or posting a link to an illegal download. Then I couldn't log into the forums. I was like wtf? Since I haven't even really commented on it.

Big mike: Posts: 3423; Joined: Fri Sep 21, 2007 6:38 pm

» Fri Dec 25, 2009 1:37 am

I got a message in google chrome saying I was banned for promoting piracy or posting a link to an illegal download. Then I couldn't log into the forums. I was like wtf? Since I haven't even really commented on it.

it was doing the same thing to me. i could log on on another computer but then it would wind up saying the same thing. no probs today!

katie TWAVA: Posts: 3452; Joined: Tue Jul 04, 2006 3:32 am

» Fri Dec 25, 2009 10:01 am

I'm happy to say that the problems seem to have been cleared up for me at least, thanks.

Sammygirl: Posts: 3378; Joined: Fri Jun 16, 2006 6:15 pm

» Fri Dec 25, 2009 6:00 am

Still got broken logins here.

Elisha KIng: Posts: 3285; Joined: Sat Aug 18, 2007 12:18 am

» Thu Dec 24, 2009 11:27 pm

It have just unlogged me, and i couldn't log in - always incorrect, even though i copied everything from e-mail to be sure. Logged in after deleting cookies and cache.

Joey Avelar: Posts: 3370; Joined: Sat Aug 11, 2007 11:11 am

» Fri Dec 25, 2009 8:37 am

Guys, please note that duplicate accounts will be banned as you're not allowed to have them as per the rules: http://www.gamesas.com/forums/viewtopic.php?f=21&t=5405

Please do not disregard this rule. Instead, if you're having login difficulties, contact us via the support page: http://www.gamesas.com/support/

adame: Posts: 3454; Joined: Wed Aug 29, 2007 2:57 am

» Fri Dec 25, 2009 10:05 am

Thanks, Adam. I deleted all my cookies, cache, search preferences etc and now I can log in!

Greg Cavaliere: Posts: 3514; Joined: Thu Nov 01, 2007 6:31 am

» Fri Dec 25, 2009 5:25 am

No probs and apologies to everyone for the inconvenience this is causing. The web team are working hard on resolving it

Amanda savory: Posts: 3332; Joined: Mon Nov 27, 2006 10:37 am

» Fri Dec 25, 2009 4:29 am

Appears to be working now (or at least not immediately broken), hopefully that means it's fixed.

Marie: Posts: 3405; Joined: Thu Jun 29, 2006 12:05 am

» Fri Dec 25, 2009 8:50 am

Appears to be working now (or at least not immediately broken), hopefully that means it's fixed.

Aaaaaaaagh, famous last words, it's back :/

KU Fint: Posts: 3402; Joined: Mon Dec 04, 2006 4:00 pm

» Fri Dec 25, 2009 11:46 am

Just a quick work around that i've found works best...

If you're browsing the forums and all of a sudden you're logged out, head to the Home Page and if you're still logged in there, logout. Then go back to the forums and login again (make sure that you let the browser complete the page loading, etc).

I haven't needed to clear cache or anything and that seems to be the easiest way to get around it. If you keep trying to login without logging out from the Home Page first it will give you errors.

Hopefully the issue will be resolved soon though!

Gen Daley: Posts: 3315; Joined: Sat Jul 08, 2006 3:36 pm

» Fri Dec 25, 2009 2:46 pm

Something that might possibly be related to the broken logins: Home page insists I have 1 PM at all times, when I don't. It still says that when I'm signed out of the forums by the login bug.

CHARLODDE: Posts: 3408; Joined: Mon Apr 23, 2007 5:33 pm

» Fri Dec 25, 2009 11:06 am

I have made a account but can not log into the Crysis demo why ??

Curveballs On Phoenix: Posts: 3365; Joined: Sun Jul 01, 2007 4:43 am

» Fri Dec 25, 2009 2:19 am

For me it is completely opposite. I am logged in the forums but cannot login into the homepage. Unfortunately I cannot login in the demo either.

Tried making a new id in game, but that did not work either. It first said username is in use. I changed the username and it then said email id is in use.

I had three email ids and now cannot even make a new profile with any of them now.

It is like a vicious circle.

Anthony Diaz: Posts: 3474; Joined: Thu Aug 09, 2007 11:24 pm

» Fri Dec 25, 2009 2:59 pm

Well if Crytek is having this much trouble with just a demo, than I really don't have faith in the actual game. I'll just stick to my other FPS.

Danny Warner: Posts: 3400; Joined: Fri Jun 01, 2007 3:26 am

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