[Johanna Van Drunick]

Hello Bethesda,

while i really understand your urge to use copy protection, I really cannot accept using a platform that is programmed in a way that a 12 year old girl without computer experience could do better.
While in theory and the idea behind steam may be good and also an acceptable way (at least for me) as copy protection, the bugs that are contained in the platform and their really incompetent user support make it not acceptable to use it.
The history behind it: I had used steam before NV and usually got along ok (only 1 game installed). I installed NV...still no problem. When i wanted to launch NV today steam wanted yet another update (annoying...but ok). Update cannot be skipped, which is annyoing and it also won't complete, breaking up at exactly 26% stating that it cannot complete due to a problem with steamtmp.exe. No matter what I do...problem persists. I tried reinstalling steam, but now it won't even install anymore ( and additionally wiped the steam app folder...silly me did not backup it). Without being able to install steam I also cannot install NV anymore. Same issues seem to appear all around steam quite often, without any solution.

As a customer this is simply not acceptable. Theres no way to manually update steam, move to offline mode when theres currently no net connection available, annoying messages when startting games in offline mode, etc etc. The platform is despite being already very old, very badly programmed and really should not be used. There have to be better means to protect your games.

This is my opinion as IT specialist, so I do at least halfway know about what im ranting. NV was definetly the last game i bought with steam activation (being the second).

PS: If anyone knows how to solve my problem of reinstalling steam please comment: at 26% ERROR: Could not spawn self updater SteamTMP.exe. (It is not the firewall and also not the Connection or Anti Virus...)

[Dark Mogul]

I am having issues starting NV as well. Whats annoying is the seeming randomness of it. I play fine for two hours, log out come back and it won't start. Go do yard work, come back and Presto! its working again. Now its not and the last thing I see before I get the option to close out or search for a solution on line is the little steam box at the lower right on my screen. My error log reads as follows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: FalloutNV.exe
Application Version: 1.2.0.285
Application Timestamp: 4cd9d70b
Fault Module Name: FalloutNV.exe
Fault Module Version: 1.2.0.285
Fault Module Timestamp: 4cd9d70b
Exception Code: c0000005
Exception Offset: 003130ca
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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Any solutions anyone might have would be met with sincere appreciation.

[Susan]

Since the update Steam won't even open for me - not at all - so I can't even put it into Offline mode.
Bottom line: I can't play my game. Again. Because of Steam.

This is ridiculous. I don't much like Windows Live, but it never once prevented me from playing my own game offline on my own PC.

I really hope you seriously reconsider ever using Steam as a platform again.
It is utterly unacceptable that legal customers who loyally bought this game are now being penalised because they are handcuffed to this dreadfully unreliable platform.