Launcher Buggy?

Post » Sat Mar 01, 2014 1:03 pm

I can't launch the game. The launcher gets stuck at Loading Defaults as soon as it comes up. Anyone else seen anything like this?

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cassy
 
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Post » Sat Mar 01, 2014 3:42 am

Yes I have problems with my launcher as well.

I'll click it, it will show up in the system tray, but the game never starts.

I have to try 3, 4, 5, 6 times to get it to finally work.

I hope this gets fixed.

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Matt Terry
 
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Post » Sat Mar 01, 2014 4:46 am

Yes stuck for ages at loading defaults aswell =/ ...

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Stephanie Kemp
 
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Post » Sat Mar 01, 2014 11:11 am

Same here. I tried to post on here about it earlier. My thread got locked after a mod repsonded. I have submitted a ticket. The solution they gave me didn't help at all.

This is what they told me:

Greetings!
Thank you for contacting The Elder Scrolls Online Team.
On your Control Panel, click on "Network and Internet" and open Internet Options to make changes on the following two tabs:
  • Connections Tab: Click on the LAN settings button. When the LAN settings window appears, uncheck all the boxes and click on OK.
  • Advanced Tab: Click on the Reset button, and then click on Reset again.
Restart your computer to ensure that the changes take effect, and then restart the game launcher.
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Tinkerbells
 
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Post » Sat Mar 01, 2014 9:23 am

Nope that does nothing for me.. ffs

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Jimmie Allen
 
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Post » Sat Mar 01, 2014 10:47 am

Yeah. It didn't help me either. I've submitted another ticket. I'll post any updates here.

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Oceavision
 
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Post » Sat Mar 01, 2014 7:55 am

Well, I tried that stuff. It didn't help at all. I've also submitted a ticket, no response yet.

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Alba Casas
 
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Post » Sat Mar 01, 2014 3:30 am

It's busy, a lot of people are getting off work, commuting home and have launched into the beta, which includes setting up accounts, downloading it etc, so these next few hours might have some lag. Restart the launcher in a few minutes. Be patient, things will settle down. I am sure during the stress tests they are actually reducing hardware at the peak just to see how much it can handle. At least that is what I would do. In past sessions it settles down later on in the first night and the weekends run pretty smoothly.

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sally coker
 
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Post » Sat Mar 01, 2014 9:39 am

As soon as it was done with it's initial install, it downloads like 20GB worth. When the PLAY button is no longer gray, I click it and nothing happens. What gives? I'm running the Mac client. Anyone have a solution?

Thank you in advance.

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Dawn Porter
 
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Post » Sat Mar 01, 2014 8:41 am

I doubt it has anything to do with the amount of people getting on and the time of day. I've been at the computer trying this for about 5 hours now...

I know that can affect launchers, but I feel like I should have been able to get through after so long.

And, sorry rmagedon, I'm on PC.

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Beth Belcher
 
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Post » Sat Mar 01, 2014 12:59 pm

CCNA, you mean the fact that the launcher is stuck on loading defaults is because of traffic ?

I mean'its not even downloading the game yet right, anyway I got no clue atm ^^

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Stephani Silva
 
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Post » Sat Mar 01, 2014 6:47 am

I just used my launcher and I get all the way into the login screen. Check the FAQs at ZOS, you may need to reinstall the launcher.

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vicki kitterman
 
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Post » Sat Mar 01, 2014 7:58 am

There is nothing in the FAQs about this issue. Just check again to be sure.

I have tried reinstalling the launcher, but will try again. Don't mind trying as long as it works.

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Mackenzie
 
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Post » Sat Mar 01, 2014 9:08 am

I reinstalled my launcher, still does the same thing.

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Lily Something
 
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Post » Sat Mar 01, 2014 7:01 am

I don't know what they have in the FAQ's, I am not at all involved in ZOS Online. The issue is with the install or your download or your machine. Unfortunately, I don't know which one and the folks over at ZOS are better sorted to answer these questions. They have seen all the issues and solutions, I have seen very few because of NDA issues.

My launcher works so I can't troubleshoot it on my machine. W7-64 on Intel

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Rachel Cafferty
 
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Post » Sat Mar 01, 2014 5:15 pm

Absolutely, if you have never launched the beta before now, then it has to go through the handshaking process and that requires some communications with a bunch of server apps, accounting, game ini files etc etc etc. Now, you may have done this before, but a million others have not. How many out of the million (millions?) of keys they gave out in the past two weeks are hittng the servers right now, I don't know, but I bet it is a lot. And, most of them have not ever launched the beta before now.

So, it could very well be traffic issues as I have seen this behavior in the past during earlier sessions. It gets much better after the rush hour(s).

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Auguste Bartholdi
 
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