Launcher installation problem !

Post » Sat Jan 11, 2014 7:50 pm

I ve searched the forums and couldnt find a matched result for this problem so here i am pasting my text that i sent support earlier !

'' I ve been struggling to download the game for last 2 day ! It requires 30 gb free space and i have more than that but when it completes the dowload and start extracting the files it uses my more than 30gb free space and makes my ssd full and shuts the launcher.
When i reopen the launcher it controls files and ignores them even though i fully downloaded them twice already and makes another full download of your game !!! I'm trully dissapointet with this launcher and dont think ill even try to play the beta anymore !
I'm making this ticket to there are people out there without knowledge what happened to their game so please find a decent solution for this and inform people.
PS: I have 41gb sized file under zenimax studios like i said i have downloaded the game twice...
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Marie Maillos
 
Posts: 3403
Joined: Wed Mar 21, 2007 4:39 pm

Post » Sat Jan 11, 2014 7:02 pm

Hello everyone! We’re thrilled by the excitement here over The Elder Scrolls Online beta test. To prevent beta-related threads from overwhelming the forum, let's please keep all related discussion in here. Additionally, a few reminders:

  • The Elder Scrolls Online beta test is under NDA (non-disclosure agreement); you shouldn’t be discussing details of the test in public places such as these forums, social media, streaming video, et cetera. If you’ve gotten in, it’s OK to let people know that, but you can’t say anything else about the test.
  • We have a private forum for the ESO Beta; the account information you need to log-in was sent with your beta invite.
  • If you are having trouble, or otherwise need help; you can check for solutions on our http://help.elderscrollsonline.com/, search the help section of the ESO beta forums, submit a http://help.elderscrollsonline.com/app/ask, or call customer support (details can be found in your invite). It’s very difficult for us to help if you ask here or on our social media channels, and chances are any such requests would break NDA.
  • For information on the Server Status you can check for http://help.elderscrollsonline.com/app/answers/detail2/a_id/4320 or on the beta test forums.
  • If people post other threads about beta, or break the NDA; please let them know of their error politely and direct them to this thread. If content needs to be removed you should report it with the button found under every post.

This thread can be used to discuss publicly available information about the beta. Participants of beta can’t really say anything, but we do want to leave this open for everyone else rather than locking it as an FAQ.

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Wanda Maximoff
 
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Joined: Mon Jun 12, 2006 7:05 am


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