Letter from Howard Stringer to Playstation Customers.

Post » Wed Aug 18, 2010 5:04 pm

I was with you originally. Originally I felt the risk of data being leaked was low, because I expected Sony to comply with various industry-accepted standards. Then the information came out that Sony left the information unencrypted, and I was honestly shocked. Then Sony released their letter to the the US congress subcommittee on commerce which detailed that all the data was leaked, then reports by various security experts about Sony not running up-to-date software came out, with prior evidence included.

I honestly cannot say Sony is a victim, at least not in the innocent sense. If your bank left their vault unlocked and had fake cameras in place and was robbed with this information coming out, would you consider your bank to be an innocent victim? I certainly wouldn't because they were grossly negligent in their security, and Sony is the same here -- their gross negligence is something that should not be overlooked. Their hack was completely their own doing. Now if it was the case that it was a zero-day exploit in apache, I'd be much more forgiving, but this isn't the case: Sony was running unpatched software and as such they were just inviting hackers.

I know it's not something most people are familiar with doing, but detail logs and exception logs will tell the story of what happened quite clearly. They will list every file accessed and who accessed it. Now, given the large size Sony's logs are, it would probably take some time to fully find out all the information, but finding out if personal information was compromised is a quick query. Sony hid under running their logs through a fine-toothed comb as an excuse to why they didn't release the information about the leak earlier. Yes, that does mean they had the full picture, but honestly they undoubtedly had known about the leak of personal information quite a bit beforehand.


The whole thing is pretty salty then, and yeah I was thinking by free downloads we would get like certain PS1 games free to keep. If not then that is a pretty sat compensation.


Yet somehow I feel like when its back up all these problems will magically disappear. At the root of all the frustration is the simple statement: "We just want to play."
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Katy Hogben
 
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Post » Wed Aug 18, 2010 12:58 pm

Notice how they made no mention of when the services are coming back? This means they should nto be back for quite sometime, which means it is Xbox time.
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mishionary
 
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Post » Wed Aug 18, 2010 12:20 pm

Notice how they made no mention of when the services are coming back? This means they should nto be back for quite sometime, which means it is Xbox time.


I fear you are correct.
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Emilie Joseph
 
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Post » Wed Aug 18, 2010 12:35 pm

Oh look, another thread about PSN.


oh look! no information to when it is being back on.

I'm glad he apologized. what a pal..

can I know the difference between PSN and PSN+ please?
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Danel
 
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Post » Wed Aug 18, 2010 7:26 pm

can I know the difference between PSN and PSN+ please?

There's some free bonuses with PSN+. Map packs, demos, etc.
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Bee Baby
 
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Post » Wed Aug 18, 2010 1:38 pm

There's some free bonuses with PSN+. Map packs, demos, etc.


ok. thanks. can't you just buy the map packs online somewhere else, or in the store?
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maya papps
 
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Post » Wed Aug 18, 2010 5:34 pm

Oh look, another thread about PSN.


lol.

thanks for the update, but might as well put it in an on going thread.

Who on here actually uses play station plus? What exactly is it? I'm ignorant and evidently too lazy to google it. :) Edit: oops never mind someone just said it.

is it when you have some silly house and walk around a socialize with people? I'd rather just get a free movie rental or xbox live game instead.

Notice the lack of a time line for psn to go back online. I'd hunker down w/ a good single player game ladies and gents.
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Je suis
 
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Post » Wed Aug 18, 2010 11:57 am

lol.

thanks for the update, but might as well put it in an on going thread.

Who on here actually uses play station plus? What exactly is it? I'm ignorant and evidently too lazy to google it. :) Edit: oops never mind someone just said it.

is it when you have some silly house and walk around a socialize with people? I'd rather just get a free movie rental or xbox live game instead.

Notice the lack of a time line for psn to go back online. I'd hunker down w/ a good single player game ladies and gents.


Your thinking of Playstation Home, which is actually decent, it really is OK. Playstation Plus is kinda like XBOX Gold. Just gives you deals on the store, some early demos and such. Its not something I get excited about.

In the mean time :tes:
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Leanne Molloy
 
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Post » Wed Aug 18, 2010 7:12 pm

So a month free of PS+, eh good enough for me.
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Manuel rivera
 
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Post » Wed Aug 18, 2010 8:02 pm

Oh look, another thread about PSN.


I can't wait to see what tomarrow will bring...maybe another PSN thread.
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BRIANNA
 
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Post » Wed Aug 18, 2010 8:12 pm

I can't wait to see what tomarrow will bring...maybe another PSN thread.


Whats the deal with forum Nazis?

This thread doesnt violate any rules, and you dont have to be here. Whats the point?
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Bigze Stacks
 
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Post » Wed Aug 18, 2010 5:04 pm

DBL Post.
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scorpion972
 
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Post » Wed Aug 18, 2010 4:22 pm

I can't wait to see what tomarrow will bring...maybe another PSN thread.

Read rumors of a new attack on Sony's websites early next week along with publicizing users' information, including CC info. :P

I'm also expecting more attempts once the PSN finally does get back online. After all the fuss there's just no way that it'll come back up without issue.
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Andrew Perry
 
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Post » Wed Aug 18, 2010 3:31 pm

I'm not holding out hope for PSN to be up this week, despite Sony's old assurances. Howard's letter doesn't make this any easier, as there's no mention of when PSN will be back up, and that's really all I care about at this point. Sony's compensation is just another slap in the face, like they're trying to ease people into subscribing to PS+.

I'm not too happy.

EDIT: And maybe this is a stupid question, but wouldn't Sony have backups of their network data? It seems to be taking them a ridiculously long time to restore this.
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Monika Krzyzak
 
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Post » Wed Aug 18, 2010 8:13 pm

Read rumors of a new attack on Sony's websites early next week along with publicizing users' information, including CC info. :P

I'm also expecting more attempts once the PSN finally does get back online. After all the fuss there's just no way that it'll come back up without issue.


I'm not really worried about my CC info getting plucked from PSN cause I never used them, PSN prepay cards FTW. Also anyother info on my PSN account was kept to a minimum and as long as I can still play my games on my PS3---I really don't care about PSN being down.
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JAY
 
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Post » Thu Aug 19, 2010 3:53 am

EDIT: And maybe this is a stupid question, but wouldn't Sony have backups of their network data? It seems to be taking them a ridiculously long time to restore this.

I imagine that simply restoring service is the last thing they'd want to do. I shudder to think of the fallout in the event they re-launch PSN just for this to happen again.
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Breautiful
 
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Post » Thu Aug 19, 2010 3:35 am

EDIT: And maybe this is a stupid question, but wouldn't Sony have backups of their network data? It seems to be taking them a ridiculously long time to restore this.

*Hopefully* they are updating their servers to patch the vulnerabilities and doing other things like encrypting the user data.
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Curveballs On Phoenix
 
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Post » Wed Aug 18, 2010 4:42 pm

I imagine that simply restoring service is the last thing they'd want to do. I shudder to think of the fallout in the event they re-launch PSN just for this to happen again.


Surely it can't take this long to rebuild/upgrade their safeguards. If they have backups it shouldn't be taking this long, and if they don't I've really lost faith in Sony.
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Dan Wright
 
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Post » Wed Aug 18, 2010 5:38 pm

*Hopefully* they are updating their servers to patch the vulnerabilities and doing other things like encrypting the user data.


The user data wasn't encrypted? :blink:

Sounds like Sony couldn't have made this any easier for the hackers. Where are you getting this information from?
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Gemma Archer
 
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Post » Thu Aug 19, 2010 3:47 am

Sounds like Sony couldn't have made this any easier for the hackers. Where are you getting this information from?

He's Defron. Asking these kind of questions is just silly.
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CORY
 
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Post » Wed Aug 18, 2010 7:32 pm

The user data wasn't encrypted? :blink:

Sounds like Sony couldn't have made this any easier for the hackers. Where are you getting this information from?

http://www.tgdaily.com/games-and-entertainment-brief/55623-sony-admits-some-psn-data-was-unencrypted. The only thing encrypted was the credit card info, which I wouldn't be surprised if it wasn't salted...

As I mentioned earlier: Sony was running PSN on software with known security vulnerabilities and the user data was unencrypted.... yeah...
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AnDres MeZa
 
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Post » Wed Aug 18, 2010 11:38 pm

Well. Imma going to bed now. Maybe when I wake up...

:brokencomputer: ---> :bowdown:
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DAVId MArtInez
 
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Post » Wed Aug 18, 2010 12:27 pm

And maybe this is a stupid question, but wouldn't Sony have backups of their network data? It seems to be taking them a ridiculously long time to restore this.

A possible reason that it's taking so long is because of PCI compliance. From the information released thus far it sounds like Sony was most definitely not PCI compliant, and that means that Visa/Mastercard have the right to send in their own team to audit the entire security setup and the system doesn't go live again until they say it can. While I don't have any solid information on whether or not this is actually happening, I certainly wouldn't be surprised if the delay was because the Visa/Mastercard security team was giving Sony a royal reaming over their horrendous security practices.
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Emily Rose
 
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Post » Wed Aug 18, 2010 4:45 pm

Who's hating Sony? PSN+ is lousy compensation (not that I really feel entitled to anything lol). It's like giving your girlfriend a Blockbuster rental on her birthday.

I dont feel entitled to anything either (although I wouldn't mind... getting something like a visa gift card instead), I care more about Sony fixing and bringing up the network asap (particularly before Brink releases)... to be fair though I think the people who did get pilfered should get compensation and a free life time of PSN+.
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kasia
 
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Post » Thu Aug 19, 2010 1:33 am

Surely it can't take this long to rebuild/upgrade their safeguards. If they have backups it shouldn't be taking this long, and if they don't I've really lost faith in Sony.

im jacking your save often slogan lol
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Mario Alcantar
 
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