"Login data not correct" - Potential fix, please advise

Post » Thu Dec 31, 2009 11:25 am

Hi

I tried the reset password link you suggested but it is still givnig me "incorrect login details" it was also doing this during the MP beta and I never was able to login. I've already registered my limited edition key with this account. I've had a gamespy account with two profiles attached to it wonder if its anything to do with that?

Good luck in finding the root cause I know how franticly you guys must be running around now!!
User avatar
Travis
 
Posts: 3456
Joined: Wed Oct 24, 2007 1:57 am

Post » Thu Dec 31, 2009 1:25 pm

I changed password, logged out of the forums and back in (with the new pass), and still no go on logging into the game.
User avatar
Nicole M
 
Posts: 3501
Joined: Thu Jun 15, 2006 6:31 am

Post » Thu Dec 31, 2009 2:06 am

It's really frustrating that I can not play with that account because I used already my LE Code with the account.
It is even more frustrating that we are not hear anything from Cry-Tom/Adam about the Status.

It feels like that Crytek let us stand in the dark until tomorrow or something.
User avatar
Soku Nyorah
 
Posts: 3413
Joined: Tue Oct 17, 2006 1:25 pm

Post » Thu Dec 31, 2009 6:07 am

Ok, thanks for the feedback guys. I've unstuck this thread in order to make way for an actual fix when it comes.

@JG, underscore added. I don't know if it's a useable character or not though, let me know.

For those that changed their password, did you log out of the forums and log back in with the new password successfully before trying in-game?

PW changed, tried it ingame and got the error again: "Incorrect login details, please retry. for account maintenance, or to change password, please access your profile through gamesas."

Logout on gamesas and login again with new PW (so the PW change worked here), but Ingame it's still the same error: "Incorrect login details, please retry. for account maintenance, or to change password, please access your profile through gamesas."

Had the same issue on the demo, the first and the second account had this issue, only my third account worked (which should be fine, but I used a mail like adsjdhadkshashdkajd@web.de there... will it be possible to change the accounts email adresss? For now I can't see such a feature on the website :/)
User avatar
Matthew Barrows
 
Posts: 3388
Joined: Thu Jun 28, 2007 11:24 pm

Post » Thu Dec 31, 2009 12:27 pm

Did not work
User avatar
Eddie Howe
 
Posts: 3448
Joined: Sat Jun 30, 2007 6:06 am

Post » Wed Dec 30, 2009 11:44 pm

@ Cry-Tom/Adam,

i played the MP Demo and i had the same Problem. I create a new Account to playing the Demo but now i will use my original account.
I think the peoples out there have a problem with the loginscreen.

When i tipped in the login screen Gear1984 is between the R Letter and the number 1 a space littlebit. Maybe is this the Problem or U and Gamespy had a Database Problem.

Can it be the problem that many people out there has in the gamespy account two accounts?

I will play MP with this account its include the LE Code because i cant log into my account.
When you need Help then can i come to Ur Office in Frankfurt am Main. I come from there. :D

Pls fix this Problem as soon as possible. It is frustrating to wait and wait and wait.
User avatar
Hannah Whitlock
 
Posts: 3485
Joined: Sat Oct 07, 2006 12:21 am

Post » Thu Dec 31, 2009 4:57 am

CRY-ADAM:

Password changed, tried logging in and got the error "Incorrect login details, please retry. for account maintenance, or to change password, please access your profile through gamesas." as usual. :\ so....

NO DICE.
User avatar
Robert Garcia
 
Posts: 3323
Joined: Thu Oct 11, 2007 5:26 pm

Post » Thu Dec 31, 2009 6:45 am

Didn't work for me. =/

I've attached my LE pre-order code to this account, so I hope that it will be fixed anytime soon.

I've bought this game only to be able to play online, yet I can't. =/

*edit*
Changed password works on forum, but it goes wrong ingame.
User avatar
OnlyDumazzapplyhere
 
Posts: 3445
Joined: Wed Jan 24, 2007 12:43 am

Post » Thu Dec 31, 2009 8:47 am

In game use the create account button and use the same name, password and email and it works. Finally I can play with the extra xp bonus.

GOOD LUCK!
User avatar
Alkira rose Nankivell
 
Posts: 3417
Joined: Tue Feb 27, 2007 10:56 pm

Post » Thu Dec 31, 2009 6:22 am

I found a fix: u can create a new acct, and u need to use the same email that u registered with the gamesas site but u can have any different nickname, i don't know if you have to keep the password the same but it worked for me
User avatar
Ash
 
Posts: 3392
Joined: Tue Jun 13, 2006 8:59 am

Post » Thu Dec 31, 2009 3:07 am

In game use the create account button and use the same name, password and email and it works. Finally I can play with the extra xp bonus.

GOOD LUCK!

This did not work for me. States the username is unavailable.
User avatar
Cat
 
Posts: 3451
Joined: Mon Dec 18, 2006 5:10 am

Post » Thu Dec 31, 2009 11:03 am

Hi Cry-Tom/Adam,

on Friday 2 Days Ago i'm got this Error "Incorrect login details, please retry. for account maintenance, or to change password, please access your profile through gamesas"
Now i got this Error after reinstallation the Game without the EADMIncorrect Password when i try to Login into MP.
My PW from here @ gamesas.com i typed it in the game correctly.
User avatar
Richard Dixon
 
Posts: 3461
Joined: Thu Jun 07, 2007 1:29 pm

Post » Thu Dec 31, 2009 12:27 am

I tried multiple times and finally on the 8th password change I was able to log in.
User avatar
laila hassan
 
Posts: 3476
Joined: Mon Oct 09, 2006 2:53 pm

Post » Wed Dec 30, 2009 11:58 pm

Soooooo finally i can login into my Account but it's a littlebit strange.
I changed the password here.
Ingame is the password the new one but when i login here is the old one.
User avatar
Kayleigh Williams
 
Posts: 3397
Joined: Wed Aug 23, 2006 10:41 am

Post » Thu Dec 31, 2009 1:16 pm

Hi guys,

Just a bump of this thread. Some people have reported this method as a way to fix login issues so please give it a go if nothing else.

Let us know if it works for you :)

Thanks!
User avatar
Casey
 
Posts: 3376
Joined: Mon Nov 12, 2007 8:38 am

Post » Thu Dec 31, 2009 2:19 am

Didn't work for me.
Changed password 5 times.

=/
User avatar
-__^
 
Posts: 3420
Joined: Mon Nov 20, 2006 4:48 pm

Post » Thu Dec 31, 2009 4:05 am

Are you changing it to something basic? Try to avoid numbers and special characters, something really simple like "crysis" or "password", just to see if it's funny characters causing an issue.
User avatar
Vicki Blondie
 
Posts: 3408
Joined: Fri Jun 16, 2006 5:33 am

Post » Wed Dec 30, 2009 9:14 pm

I tried that when this thread opened up with no luck.
User avatar
Raymond J. Ramirez
 
Posts: 3390
Joined: Sun Oct 14, 2007 8:28 am

Post » Thu Dec 31, 2009 2:04 am

I am having this problem as well, could it have something to do with playing the demo and those old stats still being on the server?
User avatar
Laurenn Doylee
 
Posts: 3427
Joined: Sun Dec 03, 2006 11:48 am

Post » Wed Dec 30, 2009 9:14 pm

Hi Adam, the game thinks that I have one password while this site appears to have a completely different password. I have tried to log into this site with the in-game password and it doesn't work.

So it appears that I have two accounts, one of which is accessible only in the game and the other only on this site!
User avatar
Shaylee Shaw
 
Posts: 3457
Joined: Wed Feb 21, 2007 8:55 pm

Post » Thu Dec 31, 2009 3:02 am

It would help if we knew which database Crysis 2 pulls login data from.
User avatar
Rik Douglas
 
Posts: 3385
Joined: Sat Jul 07, 2007 1:40 pm

Post » Wed Dec 30, 2009 10:08 pm

Edit: Thanks everyone!
User avatar
Beth Belcher
 
Posts: 3393
Joined: Tue Jun 13, 2006 1:39 pm

Post » Thu Dec 31, 2009 2:50 am

I've been attempting to log in with "Freyar". I just attempted it on my main machine (I've got a laptop that I've got these forums and Netflix funning on.)
User avatar
Dean Brown
 
Posts: 3472
Joined: Fri Aug 31, 2007 10:17 pm

Post » Thu Dec 31, 2009 12:27 pm

Just a quick headsup, I had the same problem until I removed any numbers and such from my password. Going with clean, lowercase password and I managed to login to the game without issues.
User avatar
Lizs
 
Posts: 3497
Joined: Mon Jul 17, 2006 11:45 pm

Post » Wed Dec 30, 2009 9:18 pm

Ah yes i have this error too Name is Antikiller, When try login- gives fail, but when i try to make a new account i have "this email already exist please login"
User avatar
Cat
 
Posts: 3451
Joined: Mon Dec 18, 2006 5:10 am

PreviousNext

Return to Crysis