Lost My Lunch Boxes and Mr Handy's

Post » Sat Feb 13, 2016 7:18 pm

Samsung Galaxy Tab A


Andeoid version 5.0.2



I had to return my Galaxy Tab because it was faulty, I made sure I had saved my 2 vaults to the could so I could download it to my new tablet. I had 22 lunch boxes and 4 Mr Handys in my first vault and 4 Mr Handys in my second vault.


I would appreciate assistance in retrieving them please.

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Myles
 
Posts: 3341
Joined: Sun Oct 21, 2007 12:52 pm

Post » Sun Feb 14, 2016 4:34 am

Did you have a cloud save of your Vault? If so, you should be able to recover it.



For purchase-related issues, I would recommend reaching out to our support team at http://help.bethesda.net

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carrie roche
 
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Joined: Mon Jul 17, 2006 7:18 pm

Post » Sat Feb 13, 2016 4:25 pm

I did have a cloud save I got my vaults back just not purchased items.

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Chloe Mayo
 
Posts: 3404
Joined: Wed Jun 21, 2006 11:59 pm

Post » Sun Feb 14, 2016 6:33 am

Gstaff I sent an email to the support team and they told me to post here, I don't really seam to be getting any help with this.



The cloud save gave me back my vaults but not any of the Mr Handys or the Lunchboxes nor was I able to get them on my phone. I always have the cloud save ticked so that I have a backup if something goes dollay. All I want is what I paid for.

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Sabrina Schwarz
 
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Joined: Fri Jul 14, 2006 10:02 am

Post » Sat Feb 13, 2016 5:05 pm

I have recieved a refund from Play for the 40Lunchboxes, will wait and see if get one for the My Handys.

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Esther Fernandez
 
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Joined: Wed Sep 27, 2006 11:52 am


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