Lost my save file and all the in-app purchases

Post » Sun Feb 14, 2016 3:04 am



i am a big fan of fall out series and i been playing fall out shelter for a week and my population was around 68 and i put 25$ in-app purchases for lunch boxes and after that i invested 5$ on mr.handy and when i was playing this game one day my phone ran out of juice which i didnt realise and i was in middle of the game and my phone got switched off and when i had my battery running the save was not there,lost everything everything including the in-app purchases this is so frustrating i didnt expect this kind of bug from a company like bathesda my whole save file is gone and and i contacted bathesda demanding my save file or my money back they told me to post a thread here and for in-app purchases they told me to contact google and i contacted google they told me its bathesda bug they have in the game and they will only refund your money i am done with this whole drama i need my money back.






User avatar
Lisa
 
Posts: 3473
Joined: Thu Jul 13, 2006 3:57 am

Post » Sun Feb 14, 2016 2:28 am

You will either need to use a program to change your new vault to get however many box's and mr.handy's and such and you can find those easy with a google search or file a complaint with google support to get a refund as they will be how you get it and report the issue again saying bethesda refuses to refund you as others have done.



Sadly the game does not sync with other devices or back up your save and it is a issue for a mobile game that they seem to have overlooked for whatever reason although it does mean you can play the game offline and changing to either of these could upset people that play the game because of that.



In either case make sure you back up your saved vaults daily in the future if you continue to play.

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Bethany Short
 
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Joined: Fri Jul 14, 2006 11:47 am


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