• What phone/tablet model are you using? Iphone 6+


• What OS are you currently running (including version #) IOS 9.3


• Did you delete the game and reinstall it, or just update over the old build? Not applicable


• If you updated, did you manually update it, or allow the store to auto-update it? Not applicable

I recently made an in-app purchase of 5 Mr. Handy's for $1.99 on March 23, 2016 but never received them.

I can provide the order ID, Document # or anything else required to rectify this.

The game crashed shortly after I made the purchase (something that happens frequently to pretty much everyone with a large vault) so that might have had something to do with it.

Please deliver the content I purchased or refund the in app purchase price of $2.15 as soon as possible so I can re-purchase.

I also purchased 40 lunch boxes on March 24th a day later for $9.99 and they arrived instantly without any issues, similar to purchases I made in the past.

Thank you,