I tried both Steam and Origin versions of the game and neither of them is capable of saving multiplayer progress. It's so broken that it can't even remember progress within one game session. Seriously, WTF?
There is also really annoying 'run forward forever' bug wich occures every time you slide/climb over the ledge.
I know there are more people having similiar problems and so far we are completely ignored.
Do you even care about players, EA?
Make sure that you are on RANKED servers!
While the map is loading, you can see below the map icon if it's ranked or custom (unranked).