» Sat Dec 10, 2011 3:25 am
I live in the USA and cannot purchase or pre-order the Nano Edition. Please look into this as soon as possible.
I have emailed Electronic Arts and thie following was a reply from them:
Hello,
Thank you for writing to Electronic Arts customer support.
I would like to inform you that EA Customer Support does not have detailed information on game development and releases, as well as the consoles that they are to be released for. Information such as this is in the hands of the game's developers. If you wish to provide suggestions or feedback, I would recommend using our online forums at http://forums.ea.com which is regularly reviewed by our developers.
I would also recommend visiting our news site at http://info.ea.com/, which collects news and related media on upcoming releases as they are made available.
If there is anything else we may do to assist you please let us know.
Thank you,
Gabriel,
EA Online Support
I sent them a reply:
Hello,
Thank you for the quick reply. You must understand that the game, as well as the Nano Edition that I am asking about, has been announced by the developer to be available for PS3. It is available to other retailers across the globe except yours.
Proof: http://www.game.co.uk/Games/PlayStation-3/Shooter-First-Person/Crysis-2-Nano-Edition/~r351771/?s=nano+edition
Is this a mistake? Because I see clearly that the Nano Edition is available and ready to pre-order, yet the EA Store does not have
this. Why? Please look into this, because I am essentially begging for your company to please take my money. I would really like to have this product and I do not want to be forced to import this from somewhere out of the USA.
And their final reply was:
Hello [my name redacted for privacy concerns],
Thank you for updating the incident once again.
We are sorry for the inconvenience caused to you so far.
Please note that at customer support we can only help with issues with the game itself, we are not the one who develops the game. You can however report this at the official forums, so that the game marketing and development team can take a note of it.
Official game forums can be found at the below given link: -
http://forum.ea.com/eaforum/categories/show/38.page
If there is anything else we can help you with please let us know.
Sincerely,
Victor
EA Online Support
They seem to not understand that the Nano Edition is unavailable for pre-order for only one of the consoles, the Playstation 3, but is available for PC and Xbox 360. Why? Why? Why?