I am disappointed with how I was treated.
I called the service technician to get back the money. I bought: Skyrim for ps3.
And I can not play for all the problems that the game has.
I had several answers all stupid and useless.
The first was: "There are other things to do in life"
The second: "You have to buy a xbox360".
Bethesda has really disappointed me with the quality of the game, but most of all the services you give people who buy the game honestly.
I Do not will buy any more game of bethesda, and following the advice I received:
maybe next time I'll buy an Xbox 360 modified so you'll never get a penny from me.