You know derogatory is a synonym for rude and insulting, right? And LeBurns clearly isn't the only one who found Hines' word choice to be less than polite.

I think it's another example among I don't know how many of Pete Hines being less than cordial with customers. Nothing really to be surprised about at this point. If anything, I think the people who are acting like the tweet means he's some kind of freedom fighter in a glorious crusade against over entitled brats are the ones who are taking things out of proportion.

Like I said, I wouldn't have asked him on a Saturday, and I wouldn't have come knocking again the same day, Then again, Twitter moves so fast that if you don't get an answer the day you ask, you probably aren't going to get one.

That being said, I'd have asked Gstaff. In my experience, he seems to be more communicative and helpful. Even when I don't actually get an answer, at least the conversation is polite.

You're going to liken parenting to responding to annoying people on Twitter.

Ok then.

I just thought it was funny and an object lesson in 'plain speaking'

when many companies are too full of 'PR bull'...

And I felt the forum might share a few light hearted comments on it

(but maybe not )

We are

This.

I don't know what Pete Hines weekend schedule is like, but seriously it could have been one of the few days he has off leading up to launch and he could have been saying to him "[censored] it, just telling them off today and then I'm gonna drink a cold one...or 4".

It's Saturday, the man has a point.

To be honest, I thought it was a great PR move. Pete Hines himself definitely went up a notch in my book.

It might have if you hadn't completely misrepresented the situation. You were the one full of PR bull in this case, especially when you tried to tie it to their low-key campaign about the game.

What's Todd got to do with it?

Humanity hasn't had enough time to develop solid norms on Twitter, and then propagate those norms to the next generation.

People want the more personal connection of interacting with Pete on social media, rather than using official corporate channels, and then they're shocked that Peter is actually human.

Unlike real life, there's no queue for attention on social media. You donate at least part of your attention to every message, even if its to read far enough in to ignore it. Pete's got 55k followers, on top of all the non-followers he'll interact with. Now imagine if you had 55k people hitting your social stream asking you questions about work... even on your days off. When you don't answer, the let you know that you didn't answer, as if you owed them a response.

Lets everyone wear someone else's shoes for a mile, then reach deep down into our endless wells of slack, and give some away for a change.

I don't think they was being annoying. It's a reasonable question. I wouldn't have asked during the weekend but besides that I see nothing wrong with question. I can't call someone entitled for wanting to know when the product they paid for is coming.

When the vocal part of your fan base has a tendency to be socially inept as well, wonderful things can happen.

That or they are actively seeking out being offended, as you'd have to in order to ignore every bit of context. Breaking down each tweet in a vaccum doesn't do much good considering the guy seemed to take it as humor, which it certainly seemed to be.

If I tweet JJ Abrams about the plot of Star Wars VII, do you think he'll tell me?

Why is it the producers of games are expected to answer such queries?

Why you talking funny? I didn't say Todd


Typing stuff before I've had any psychotropic drugs today (coffee). Things get easily mixed up. I blame the lysdexia.

Hines has come off to me as rude too many times for me to take tweets like this in jest. Especially when the PS3 version of Skyrim was in shambles and wasn't getting patched while the PC and 360 were. He came off as incredibly contemptuous in his replies. In this case, he could have meant for it to be a joke, but I don't see it that way because historically, he comes off as rude.

Besides, just because the person took it in jest doesn't mean it was intended to be, just like how I find it to be rude doesn't mean it was intended to be.

I don't expect them to. I expect them to be civil.

How you took it is irrelevant; you weren't part of the conversation and are obviously taking what Pete said out of context, while also bringing up past tweets as if they were relevant.

The guy took obvious humor, humorously. Learn something from that.

Pete Hines is fun. Someone posted a link to his PAX Aus keynote in some other thread (I don't remember who and what thread, but thanks to him).

https://www.youtube.com/watch?v=MCYICHizwao

Interesting stuff.

I think pete did it right and it was funny.

If I saw it as obvious humor, I would take it as such. But I don't see it as such because to me, Hines has a history of coming off as rude when dealing with people on Twitter. You can call that taking things out of context, but it isn't. Rather than acting like this is an isolated case in a vacuum, I'm looking at it through a broader scope. That is giving it context.

As for how I took it being irrelevant because I wasn't part of the conversation, neither were you, so your feeling it was obvious humor should also be irrelevant to you. Personally, I don't think how someone interpreted the tone of a message is ever irrelevant, because how they interpret it is what shapes their opinion of it.

If "y u no" and the follow up tweet of not leaving the vault isn't obvious humor, I'm not sure what to tell you other than see the earlier post about actively trying to be offended.

That's not how I took it, that's pointing out the exact words of the person supposedly on the other end of "rude tweet."

Those tweets were made in jest. Doesn't mean that Hines' tweet was. Two people in a conversation don't necessarily have the same tone.

And again, just because someone takes something as a joke doesn't mean the person saying it intended it as a joke. And just because a tweet someone made was "meant as a joke" doesn't mean it doesn't come off as rude, dismissive, or outright hostile to some of the people reading it. Adam Orth probably knows that better than anyone.

Asking the Vice President of a company about a customer service question is actually the definition of ridiculous.

It's also a ridiculous question. Even if Hines knew what day the orders would ship how is he supposed to know where this person lives and how long UPS/FedEx/USPS is going to take to deliver it? Or if he ordered express shipping etc?

It's not that it isn't a fair question, he's asking the wrong person in the first place and the answer is impossible given the information.

It's about as simple to answer as this question.

If I'm waterskiing in wyoming, how many flapjacks will I have to stack to get to the moon?

Answer: Purple because bubblegum has no bones.

Also asking anyone to work on their day off is justification to be slapped.

^This

Pete is known make apathetic statements in the past. He, at times, just doesn't give a **** about the fans.

Pete was RUDE to someone on Twitter? Holy smokes, STOP THE PRESSES!!!! This is a major Faux Pas... Pete should be publicly flogged for such a low statement on his day off..........

C'mon people. It was a Saturday. A weekend. I am sure Pete has MUCH better things to do on his days off than keep up on his twitter messages. The fact that so many folks think he should have given a proper answer reinforces the belief that we now live amongst the entitled generation.... And he was Rude? So what? Anyone ever died from someone being rude to them? Or are his poor little hurt feelings going to cause him undue mental stress?

Hey, I know, lets start making mountains out of ant hills.

Who cares what day it was or if that guy is or is not acting entitled. It was a humorous response. To quote one of the greatest movies ever made, "Lighten up, Francis."

Furthermore Susan, the info that guy was asking about was in his purchase agreement. That's probably why he "no reply".

I really dont mind if Pete was rude or not. Imo that answer was rude and not profesional at all.

Anyway, I just dont understand people here saying "hey it was saturday...leave the man alone..."

errrm...??

If it was saturday and he wanted to be alone with his things..why in the world was he answering,plus answering that rude way? Wouldnt be better and more trustworthy to just not answer?
I see a lot of cynicism there tbh.

For me,that was not correct at all. But he is a human being after all and I really dont see this that important. But maybe Beth yes.

That sounds really childish and unprofessional.

It's also mean.

I'm also floored by the "Rude!" reaction.
I suppose it's all in how you read it but I see it like this:
Lets say a police officer is leading the investigation of a murder case. A reporter follows said officer into a diner when he's off duty and asks, "Officer, are there any new leads in the murder case?" To which the officer replies, "The only thing I'm currently investigating is a slice of Mabel's famous pecan pie."

Humor. Lost on many.