Overcharged

Post » Sun Feb 14, 2016 2:41 am

I bought 20.00 worth of items from the in-app - 5 transactios I have receipts for but my card was charged for 6 transactions how can I get credited back?
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Kanaoka
 
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Joined: Fri Jun 16, 2006 2:24 pm

Post » Sun Feb 14, 2016 5:59 am

Best bet is to contact Bethesda directly, chances are they wont see this on the forums
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hannaH
 
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Post » Sun Feb 14, 2016 9:06 am

I did contact directly, I was directed here. I hope I'm not being given the runaround
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lucile
 
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Post » Sun Feb 14, 2016 1:10 am

Contact Google Play services. They helped me out as well when my savegame crashed on a vault where I had bought a Mr Handy on. They refunded me the full 1.09 euro.



Fill out the forms, be specific and add the receipt you got in the mail. Maybe even the savegame to probe you didn't receive all 6. Also you may want to wait a couple minutes/hours. I thought I had bought a mr handy on my 2nd vault, and the transaction was canceled, so I did it again... long story short now I have 2

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Carlos Vazquez
 
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Post » Sun Feb 14, 2016 11:51 am



Don't take me for a moderator or anything related to bethesda staff just thought that'd be the best way, don't want to give them a bad rap
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Kyra
 
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Post » Sun Feb 14, 2016 3:42 am

So did I.. Got an email back to contact google
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Natalie Harvey
 
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Post » Sun Feb 14, 2016 9:06 am

Google told me to contact Bethesda :(I'm on the runaround
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OnlyDumazzapplyhere
 
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