» Sat Feb 19, 2011 7:59 am
When I worked briefly as a cashier in college, until I found better paying employment. We'd also get many people who used coupons. This was in the days before scanners, so you had to examine them carefully, and deduct, with a calculator the amount from the total. The cash register did not tell you what change back you had to give, either. I didn't mind it though, being on a tight budget myself as a student. Learned a lot from customers, the better prepared ones would group coupon items together by product, and usually last, so that the process of deducting would be quick and error free.
Nowdays of course, the upc scanners automatically deduct if the proper items were purchased, and the cashier only has to scan the coupon. I've even had Publix cashiers give me coupons for items I'd purchased, that I was unaware were offered by the store. When I apolgized for the trouble they'd gone to, they assured me they too were working people, and the company prefers to have my business. It's one reason I like to shop there, customer service is excellent, there are plenty of cashiers on the floor, and they pack my groceries correctly. Of course, they also pay their employees well and are considered a top tier grocer.
If it gets to where your customers become an irritant, it's time for a new job.
There was also a recent study done on the incomes of those who use coupons, and surprisingly, the more financially and well educated customers used coupons, vs customers with lower income.
As for coupons, they come in the sunday paper, and to an email account I have set up. I don't spend hours each week searching for them.
I spend maybe an hour clipping, printing, and organizing. Efficency pays off, last Thursday's shopping trip I paid $178 for $320 of groceries.
WTF, technology has a purpose, yunno.