Supposedly I am infected

Post » Tue Feb 01, 2011 9:49 pm

Well I have webroot security as my anti virus thing and I haven't scanned in a month or so. So I get this notification from Win7 Home security that I have like 33 major infections. I was doing a scan with webroot before this and it only has one trojan popping up. So which antivirus should I trust? And now it seams I can use paint to show you a screenshot at the moment. So should I panic? What should I do? Well it seems like I can't open up any other programs at the moment. I am afraid to close out anything now.
Everytime I try to open something I get handle invalid.
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-__^
 
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Post » Tue Feb 01, 2011 10:59 pm

http://www.google.com/search?btnG=1&q=Win7+Home+security
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Timara White
 
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Post » Tue Feb 01, 2011 12:00 pm

If I'm not mistaken, Windows 7 Home Security is one of the most common and stubborn bits of malware; a fake security program that gives you popups about fake viruses, urging you to purchase the program so that it can get your credit card info. It blocks access to other programs, both to hinder your ability to remove it and to increase the feel that you've got viruses. The popups are annoying, but no, you're not suddenly afflicted with dozens of viruses. Just that one.

Reboot into Safe Mode with networking (press F8 while the computer loads), and turn off proxy settings in your internet options. MalwareBytes is generally recommended for problems of this nature, so get and run it. http://answers.yahoo.com/question/index?qid=20110323135528AAZYUjX recommends another tool, but I haven't used it myself and can't vouch for it.
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Nana Samboy
 
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Post » Tue Feb 01, 2011 7:37 pm

I trust Norton and have had it for some time, however, it costs money.
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Katharine Newton
 
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Post » Tue Feb 01, 2011 6:12 pm

Dang well I can connect to internet again , I just can't find these Win 7 folders I need to delete.
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(G-yen)
 
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Post » Tue Feb 01, 2011 9:50 pm

never trust an anti-virus application that you didn't install
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Josh Lozier
 
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Post » Tue Feb 01, 2011 7:35 pm

never trust an anti-virus application that you didn't install

They like to pretend it's a pre-installed Windows feature.
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Mr. Ray
 
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Post » Wed Feb 02, 2011 1:30 am

Dang I can't run anything in the "run" option. Dang this is getting annoying and I need some sleep.
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Prue
 
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Post » Tue Feb 01, 2011 11:58 am

Deleting folders is not going to get rid of a virus or malware. You need something like Malwarebytes that's capable of digging it out from the corners and registry it hides in.
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Roddy
 
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Post » Tue Feb 01, 2011 9:45 am

Deleting folders is not going to get rid of a virus or malware. You need something like Malwarebytes that's capable of digging it out from the corners and registry it hides in.

It seems like the virus is denying me that of that option.
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GabiiE Liiziiouz
 
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Post » Wed Feb 02, 2011 12:33 am

It seems like the virus is denying me that of that option.

Did you reboot into safe mode?
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Alisia Lisha
 
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Post » Tue Feb 01, 2011 8:26 pm

Funny this virus seemed to awaken when I ran a virus check , I will try again tomorrow and see if there is a system recovery disk downstairs.
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Marion Geneste
 
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Post » Tue Feb 01, 2011 7:49 pm

Did you try the safe mode approach? If you absolutely can't get it from there, reach another computer and save the installer to a CD.
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sophie
 
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Post » Tue Feb 01, 2011 8:04 pm

Did you reboot into safe mode?

Did before and now I can't, msconfig just doesn't work.
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barbara belmonte
 
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Post » Tue Feb 01, 2011 10:15 am

Did you try the safe mode approach? If you absolutely can't get it from there, reach another computer and save the installer to a CD.

I am sorry what do you mean? A system restore disk ? Or put malabytes to a cd form?
Also, I am updating webroot security now , maybe it will be able to see the virus now.
On second thought it seems like the update has been frozen. Damn it.
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Maria Garcia
 
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Post » Tue Feb 01, 2011 9:07 pm

I meant to put the Malwarebytes installer on a disk. That specific software is almost universally recommended when it comes to these false-antivirus problems.
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Bitter End
 
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Post » Wed Feb 02, 2011 1:03 am

I meant to put the Malwarebytes installer on a disk. That specific software is almost universally recommended when it comes to these false-antivirus problems.

Ok ok thanks I will try tomorrow I have to go to bed.
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His Bella
 
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Post » Tue Feb 01, 2011 7:26 pm

Sorry if I'm in this a bit late. It's a scam. Intact, it did it to me not 30 min ago. I am running PC tools, and malware detective wizard.

(typing via iPod)
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Rebekah Rebekah Nicole
 
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Post » Tue Feb 01, 2011 10:01 am

Safe Mode = hitting F8 once a second or so when you see the logo/POST screen on your PC. You can do a clean boot through msconfig and I'm guessing that's what you're trying, but no.
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Poetic Vice
 
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