» Tue Jul 13, 2010 11:44 pm
I preordered the Collector's Edition from GAME.co.uk on 13th September. The game arrived yesterday, but I've still not received any email from GAME with the preorder code. My "receipt/invoice" clearly states: "Fallout: New Vegas Collector's Edition (with Preorder Bonus in-game Classic Pack)". This isn't the first time that GAME have failed to provide a preorder code for a fgame that I preordered from them. It's really starting to get annoying, they seem to use one of two excuses:
1) GAME have not yet received any preorder codes from the supplier
2) GAME did not receive enough preorder codes to cover all the preorders that were taken by GAME
In other words, it's never actually GAME's fault, it's the supplier/distributor/some other company that has failed to deliver to GAME. I've emailed GAME, but I don't expect to get an actual reply for at least two weeks, by which time they can safely say that it's too late to get any more preorder codes and they're very sorry for the inconvenience!
Frankly, some company somewhere is ripping people off with these preorder bonus item incentives, and GAME have failed to provide once too often. I'm not interested in whether it's GAME, Obsidian, Bethesda or some other company that's responsible, I just want the full product that I ordered as it was advertised! Is that too much to ask?
I've had similar problems with Play.com as well, so while both GAME and Play.com may be pretty good with the delivery of the actual game, they're not so good at getting any associated preorder bonus codes to eligible customers!