How EA helped me with NOT fixing C2

Post » Tue Nov 24, 2009 12:49 am

I was talking to the support today and this was the best they could do...
Have a look at this ****:


Simon: Hi, my name is Simon. How may I help you?
2251959872: Hi
2251959872: Got an issue with Crysis2
2251959872: the game freezes the entire PC on start
Simon: Hi
Simon: okay
Simon: ca nyou please provide me me these information ?
Simon: Can*
Simon: In order to best troubleshoot your issue, I would need to take a look at your system information.

To provide me your system information, you would need to run “Directx Diagnostic tool” by following the below given steps: -

? Go to Start -> Run.
? In the box, type the following: dxdiag
? Click "OK"
? Click the "Save All Information" button on the first screen of the application.
? Then on top of the "Save As" box that pops up, select Desktop (if it's not set to save there already), then click Save.
? Once you have saved the file, click on the “Attach File” link and send the file to me.
File attachment upload has started.
The file DxDiag.txt (26.14KB) was received.
2251959872: I could play the game for a while with the unpatched EXE but after that...
2251959872: I tried to re-install and revert the EXE but it keeps crashing the entire game for me
Simon: Okay
Simon: Please wait
2251959872: ok
Simon: http://www.gamesas.com/sites/default/files/support/download/crysis_wars_patch5_raw_files.zip
Simon: thank you
2251959872: crysis wars??
Simon: Please try to patch your game from ,these link
Simon: Crysis 2.
2251959872: the link says wars
2251959872: wars patch 5
2251959872: dude, no offence, but do you know wich game crysis 2 is?? because you just linked me Crysis wars...
2251959872: Crysis 2 is on its first patch...
Simon: Please wait
Simon: http://crymod.com/filebase.php?fileid=1194
Simon: Try these
2251959872: dude..
2251959872: thats still Crysis 1
2251959872: is this some sort of joke!?
2251959872: Im saying that the NEW CRYSIS that EA published all over the GLOBE a couple of DAYS ago is not working.. here is a link:
2251959872: http://www.ea.com/crysis-2
2251959872: notice the litle "two" after crysis?
Simon: Okay
Simon: Your crysis 2 patch is automatically update when you install your EA download manager okay
2251959872: yeah... all the links you sent me was for the first game from 2007
2251959872: and the expansion from 2008
2251959872: omfg..
2251959872: the patch **** up my game...
2251959872: BEFORE the patch it was working OK. AFTER the patch it stopped working
Simon: Okay
Simon: In that case please try to uninstall your game and then reinstall it
2251959872: already done that
2251959872: 5 times
2251959872: reinstalled my windows 2 times
Simon: Okay
2251959872: and still, me and the rest of the **** world is having issues...
2251959872: http://www.gamesas.com/forums/viewforum.php?f=40
2251959872: take a look at the people having issues with the game
Simon: In that case please tryto delete your save game files
2251959872: ...
2251959872: are you even paying attention?
2251959872: do you know what Re-install windows means?
Simon: From My document >> electronic Arts>>game folder
Simon: Yes
2251959872: I did it TWO **** TIMES
Simon: From where sis you uninstall the game?
2251959872: I HAVE NO SAVE FILES
Simon: okay
Simon: Sorry .
Simon: My apology
2251959872: Answer me this: Do you know what you are dealing with here???
Simon: Yes
Simon: May I know from where did you uninstall the game?
Simon: Control panel?
2251959872: I erased windows..... = delete C
2251959872: 2 times
2251959872: what other language do you speak?
Simon: Only English.
2251959872: yeah, right
Simon: I am really very sorry.
2251959872: do you know anything about computers?
Simon: Yes
2251959872: then Why are you saking me If I have deleted my save-files and the game after that I told you that I had deleted the entire Hard drive?
Simon: Okay
2251959872: thats not an answer to the question..


Un-****-believable...
User avatar
Haley Merkley
 
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Joined: Sat Jan 13, 2007 12:53 pm

Post » Tue Nov 24, 2009 5:43 am

OMG am rofling BADLY XD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Peetay
 
Posts: 3303
Joined: Sun Jul 22, 2007 10:33 am

Post » Tue Nov 24, 2009 8:51 am

Yeah, I have a sneaking suspicion that 1.1 might be causing more problems than it fixes...

I didn't even install the EA Download Manager and yet, I still get the autoupdater when starting the game...
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sam westover
 
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Post » Tue Nov 24, 2009 5:26 am

ROFL!
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Kelvin
 
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Post » Mon Nov 23, 2009 11:08 pm

wow, just wow!
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Josh Lozier
 
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Joined: Tue Nov 27, 2007 5:20 pm

Post » Tue Nov 24, 2009 1:55 am

EA needs someone new running their support...I'm thinking Cave Johnson.
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Charlie Ramsden
 
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Joined: Fri Jun 15, 2007 7:53 pm

Post » Tue Nov 24, 2009 12:44 am

Im sorry to hear your problem and the **** you have to go through calling EA but............... THAT **** WAS FUNNY! YOU GOT ME ROFLMFAO!!!
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josh evans
 
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Joined: Mon Jun 04, 2007 1:37 am

Post » Tue Nov 24, 2009 7:37 am

lol this asking for a prank XD!!!!!
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Ryan Lutz
 
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Joined: Sun Sep 09, 2007 12:39 pm

Post » Tue Nov 24, 2009 9:31 am

The fun part is that the conversation is still going on but the dude patched me to someone with a litle more brains...
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Nomee
 
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Joined: Thu May 24, 2007 5:18 pm

Post » Tue Nov 24, 2009 1:45 am

wow just a litlle O,.,O!? jeesz my rabbit could help you even more :D
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Nikki Lawrence
 
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Joined: Sat Jul 01, 2006 2:27 am

Post » Tue Nov 24, 2009 4:37 am

wow just a litlle O,.,O!? jeesz my rabbit could help you even more :D
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Jordan Moreno
 
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Joined: Thu May 10, 2007 4:47 pm


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