» Sun Dec 13, 2009 11:18 am
Ok, we'll run through the quick program here.
UPnP activated? DMZ? What's the connection speed ( Up & Down )? Has he reset his router? Can you try with a wired connection to the router to ensure the problem doesn't come from running wireless?
Have him check http://www.speedtest.net and http://www.pingtest.net and post results.
Getting online on PSN doesn't require much bandwith or port forwarding whatsoever.
There could be numerous problems, and from distance, i can only help if i get provided more details.