gamesas account deleted, but not really

Post » Mon Oct 25, 2010 8:17 pm

Ok so I deleted this account in an attempt to make it work in-game. At first it didnt work, this was a few days ago. Today I tried again, and now I could make a new account with this name and email address in-game. But now I cant log out from here, and if I go anywhere else on gamesas, like redeeming the LE code I get logged out. As soon as I press the Forums button I am logged in again. If I go anywhere else and try to log in I get this: Sorry, invalid username or password. If the account is deleted then why can I make this thread? Why can I log onto it in-game? Why cant I log out of the forums? And since the account is not really deleted, why cant I redeem my code?
User avatar
Kristina Campbell
 
Posts: 3512
Joined: Sun Oct 15, 2006 7:08 am

Post » Mon Oct 25, 2010 10:40 pm

Moved to Feedback and Support.

Not sure why you can't log out of the forum page. The reason you're logged out of the rest of the site is that the forums act as their own section in the site which gives us more versatility (for example someone could be banned from the forums but not banned from the site/game).

The redeem code issues are being experienced by a few people, it's being investigated currently and we hope to have it working for everyone soon.
User avatar
Spooky Angel
 
Posts: 3500
Joined: Thu Aug 10, 2006 5:41 pm

Post » Mon Oct 25, 2010 11:06 am

The same problem, i delete my account to make a new one with the same email adress. to fix the ingame log in problem.
Ok after this, i saw the post to do not this. ;( So my Limited key and my email are gone, so i had to make
new account. Sometimes my old(limited) account is still loged in at the browser, i can change my password or something else. But if i want to login normal, it doesn′t work.
my old account is: michael.merk@me.com.
Maybe you have an idea?
User avatar
~Sylvia~
 
Posts: 3474
Joined: Thu Dec 28, 2006 5:19 am

Post » Mon Oct 25, 2010 8:27 pm

I've the same problem, furthermore this is a supposed deleted account, but i'm still logged in.

I want to recover my accidentally deleted account.

Thank You
User avatar
michael danso
 
Posts: 3492
Joined: Wed Jun 13, 2007 9:21 am

Post » Mon Oct 25, 2010 10:37 am

Same problem :( I did delete this account - because I wanted to "release" my email account, to create a new username to match my working ingame account (tied to the same email).

Note: I also get logged out when I go to the redeemcode page, so I can't redeem my preorder content either. Now I'm past lvl 5 in MP, so I guess the Platinum dog tag is what I'm missing. Would like to have it though, it was a part of the deal none the less...
User avatar
Daniel Lozano
 
Posts: 3452
Joined: Fri Aug 24, 2007 7:42 am

Post » Mon Oct 25, 2010 4:32 pm

http://www.gamesas.com/forums/viewtopic.php?f=23&t=16662 :(

I'm quite sure I didn't get that popup box warning though. I "Deleted" my account some days ago (26/4 or 27/4).

Can an admin please reactivate me again?

Thanks
User avatar
carly mcdonough
 
Posts: 3402
Joined: Fri Jul 28, 2006 3:23 am

Post » Mon Oct 25, 2010 2:44 pm

Bah, the less than stellar forums software decided that I should have my email as a username when I thought I could use forgotten password to restore my far cry account (maybe just forums account). Anyway after a few days of waiting for reply from either support or forum admins, I just gave up and deleted the account (since I would like to play and register redeem codes for the game sometime this year...)

So I guess now I guess I am stuck using a semi-retired mail-account with Crysis 2. I am NOT holding my breath waiting for support / forum admins for an answer.
User avatar
Prisca Lacour
 
Posts: 3375
Joined: Thu Mar 15, 2007 9:25 am


Return to Crysis