» Thu Dec 02, 2010 7:51 am
I see a lot of unwarranted complaints here, and rather than complain about it myself and get the topic shut down like the last one, I thought i'd make a few handy bullet points for people so they understand why a lot of what they are complaining about isn't helping. Please understand this isn't trying to stop people complaining, but to better direct their complaints and stop reproductions.
1) Moderators are not developers: Calling out the Cry-Mods for not responding to specific queries is silly, as they are people responsible for PR, not making the game. For every question you give them, they have to forward it on, and often probably can't get a definite answer themselves due to the developers being too busy actually working on the patch to give by the minute status updates. If they can't give you an answer it isn't because they're being elusive, it's because they either don't know or are not allowed to answer questions on subjects until they have definite answers or timescales yet.
2) The developers are not the publishers: Calling out Crytek for "releasing a broken game" or "not giving dedicated servers" or "not testing enough" (etc, etc) isn't helpful as they will not have been responsible for the release date, testing period or servers choice - EA, the publisher, will have been responsible for all. You want to complain to the right people? Contact EA. biching here makes no sense as you're attacking people who had no say in the matter and can't change things.
3) Patching a game takes time, especially on the 360: Have you ever made a game? Do you understand how complex it is? Do you realise for every issue you fix, it can break 5 others, and it needs weeks of testing sometimes to identify these? Do you want a patch that makes things worse purely due to impatience and demanding it comes in the space of a week? Also, Microsoft certifies all 360 patches, which can take weeks as they're put in a queue. PC patches can go live immediately as nobody moderates them, but MS can hold patches up for a long time. Make a bad PC patch and it can be fixed that afternoon. Make a 360 patch that breaks the game in some way, and you have another 3 weeks before it'll get sorted.
4) The issues are no worse than for any other recent big FPS game: Yes, this isn't ideal, but the situation here is no different than any of the last 3 CoD games, or issues Reach or Battlefield had. Be patient. It gets sorted out eventually, and the game is completely playable as it is. Complaining will not speed anything up, especially when you're just repeating issues that have been discussed ad naseum. What will help is making a detailed report of your issue so they can isolate, reproduce and eliminate the problem. Make a video or a list, not a page of insults.
I understand your rage, but please direct it appropriately, rather than attacking the wrong people, and often for things that are completely understandable or beyond their direct control or have already been posted numerous times.
Thanks for your time.
Okay, I understand what you are trying to say, and I do disagree with alot of your reasoning, so I'll post my thoughts on each of your numbered points. I'll try to keep the snarky flaming to a minimum:
1) Moderators are not developers: You are correct, BUT, the moderators are the only point of contact forum users have for Crytek. Furthermore, they represent Crytek in a public relations/customer service type role. As such, it is perfectly reasonable for forum users to communicate problems (repeatedly) with this game to the moderators, as well as expect some sort of communication regarding what Crytek is doing to correct these problems.
2) The developers are not the publishers: I think you have the developer/publisher relationship a little askew. The developer makes the game and maintains the game (patches, DLC, etc). The publisher puts money into the game and distributes the game. EA is like an executive producer for a movie, they have very little to no input on the creative side of things, they just provide the funding and the distribution. The developers may be given a deadline by the publisher, but typically, they have some initial input on that deadline. Developers delay games all the time (Duke Nukem anybody?). EA didn't make this game, they just distribute it. Calling EA to bich about glitches and lag is completely pointless. Crytek's name is all over this game, so if anybody needs to answer to the problems, its them, not EA.
3) Patching a game takes time, especially on the 360: Again, you are correct, BUT, Crytek already released one patch that fixed some minor things but largely ignored the MP problems that were known from the beta test. This patch didn't take long at all to get out and it focused primarily on the single player game, which WASN'T in beta. So knowing that patches often take a long time to get past Microsoft, why waste the early patch on minor problems when you know the biggest draw of the game (MP) is broken. This, along with a total lack of communication, leads people to believe that Crytek won't fix the problems.
4) The issues are no worse than for any other recent big FPS game: Sorry, but no, you are delusional on this one. I played Halo 3, MW2, Halo Reach, and Black Ops at launch, and the lag was nowhere near as bad as this. Halo Reach had no lag (dedicated servers are good for that), and while finding a match on the CoDs might have been problematic initially, once in a game, lag was never a major problem, at least not on the scale of Crysis 2. As for being patient, ask Gears of War 2 players how well the "be patient" method has worked out for them.
While it may not have been your intention, I have to agree with one of the previous posts in that your OP really just comes off as a subtle complaint about complaints. I've yet to see an online forum for a specific game NOT be filled with complaints, even for games that are largely stable, so trying to alleviate complaining for a busted game like Crysis 2 is like trying to herd cats (ie, pointless waste of time).