I bet that all this people crying even buy the game, they got a pirate edition and thats why they are blaming, cause they are unable to continue playing for free.
If you truly buy the game then go and contact support directly, stop flaming and trolling on the forums.
Regards.
flaming usually is quicker than contacting..
In the contact form page it's written:
Can't find the help you need here?
Contact us directly via the contact form.
Or post the question in our forums
So it's right to ask for help here, and more it's good to discover that lot of people has my same issue.
If this is not your issue, don't waste time writing here.