New drive, my serial number is expired?!

Post » Fri Dec 31, 2010 11:27 am

I transferred my main OS over to a Solid State Drive....

Now when I try and reinstall Crysis and when I enter my Serial number, it says "Serial number has expired, please call technical support"

Am I screwed here? I have NOT given my key out, and it's probably been installed 2-3 different times from me switching main hard drives, by either a new drive or a change of motherboard.

Who do I contact?

Sorry for the double post of this topic guys, IT WAS NOT INTENTION!
User avatar
Suzy Santana
 
Posts: 3572
Joined: Fri Aug 10, 2007 12:02 am

Post » Fri Dec 31, 2010 9:20 am

Your CD-key can be used to authorise 5 different computers and then I think you need to contact EA support to get them to reset the limit (you will likely have to supply them with some proof of purchase).

Alternatively, if you look in your Crysis 2 install directory (It will probably be in either the Electronic Arts or Steam/SteamApps/Common folder in Program Files) and look inside the Bin32 folder there will be an 'Activation' application that you can use to deauthorise an install and get an activation back for your CD-key, but I don't think that will work if it has decided you're now on a 'new' PC.
User avatar
Mark Churchman
 
Posts: 3363
Joined: Sun Aug 05, 2007 5:58 am

Post » Thu Dec 30, 2010 10:51 pm

Right click the crysis 2 tab installed on your previous hard drive, and 'deauthorize this machine'.
User avatar
Albert Wesker
 
Posts: 3499
Joined: Fri May 11, 2007 11:17 pm

Post » Fri Dec 31, 2010 4:28 am

Right click the crysis 2 tab installed on your previous hard drive, and 'deauthorize this machine'.
How exactly do I do this?
User avatar
mike
 
Posts: 3432
Joined: Fri Jul 27, 2007 6:51 pm

Post » Fri Dec 31, 2010 9:02 am

Well, your gonna have to load back up the game onto the old hard drive and once installed right click the crysis 2 tab on your start menu and select to deauthorize the machine, mind you i ain't never tried it but i believe that's what that function is for, basically to stop you lending it to your mates.
User avatar
REVLUTIN
 
Posts: 3498
Joined: Tue Dec 26, 2006 8:44 pm


Return to Crysis