Very nice thread you got over here guys, mature, troll free and polite for the most parts. This and is sums up some of the concerns of customers. I'm not quite sure if crytek really did theirself a favour by spliting up the information flow into platform related subforums. I know subforums are needed just to give people a place to discuss about platform related issues, but in the end it doesn't match their own workflow. Cause, what some might forget, that they still need to develop for every single plattform at once. Whatever they do with the game DLC or what should be more important at this time to push updates so they get the game runing in a way it should have been from the very first begining. Just to do so for all 3 plattforms at once does involve alot of different resources. For the 360 it needs microsoft to be involved, for PS3 it needs Sony, for PC it needs at least steam and then for all of the 3 plattforms it needs at any time EA to be involved as they are the publisher.

I am pretty sure that crytek at this time starts to realize how complicated it can be, now that their game hit the day of light and they not only gotta deal with the different platform resources but also with the customers. Even tho i do understand how tricky it can be to keep the communication workflow up and runing, that still doesn't mean that I must like what I see, nor how the community managment is been handled. And I for sure don't. Cause in the end as the average customer, I don't need to know anything about the background, nor whats going on behind the scenes but I expect something that does live up to what custom care is meant to be. Don't blame the forums guys for what is going on in here, they are whats best described as gatekeepers. I am sure they would like to see alot of things changed in here as well.

This forum for sure is not the very best example of what it should be. But cmon how can it be? It got 2 officials and some background moderators that hardly seem to know what the other is doing, at any time. So I am not surpised that the missing internal communication structure of crytek and their community managers is reflected in this forum and the way they communicate with their customers, which can be described best with what the upper left logo of this site says since the very first begining "My Crysis Beta". Or in other more friendly words, there is room for alot of improvements. Improvements that have been mentioned in so many post spread allover the forum already and don't need to be mentioned again. Cause do the math, its aprox 80000 new post since the game has been released, its two guys + x, do you really expect them to read every single one of them, nor to take care of it? If its just 1% of the posts that is actually interesting and not just random trolling and ranting, this would be already 800 posts they would need to think about, judge based on their value and forward to whoever is in charge. As I said above already, this is really more about gatekeeping as about custom care, don't expect to much from those handfull of guys that for sure work hard for their money.

I don't mind that crytek went multiplatform with their game, cause in the end I am pretty sure that every single platform can benefit from it, when its done full but not half hearted. And I am sure about one thing, alot of their employees are working hard for this game, harder than most of the customers would pay them credit for. Just cause they can't see whats going on in the background nor care about it, while they gotta deal with an obviously unfinished and broken product. But then maybe crytek really didn't think about all of the aspects that come with it while they were stuck in everyday production life. Maybe the engine can handle 3 plattform at once, but this for sure doesn't work for the custom care department neither the community management. And everyone that looks in here, be it a customer that expects information about the product, or crytek officials will realise it.

I still think everyone should give crytek some time to get used to the new situation. Noone knows how things may look 3 months from now. All of this is a rolercoster ride for crytek since they released the game and either they will live up tho the standards they put upon themself and made the customer believe in while they advertised the game, or they won't. But then in a fast pace environment, patience is something that shouldn't be expected from a customer in general. As they will always go for the next hype which is just around the next corner. For most of us its just a game, some hours of frustration with an unfinished product and 60 bugs, we might have wasted in the end, but for them its years of their life and maybe parts of their future, if this project really should fail.

Noone knows by now, but then I know the world keeps spining around, thats for sure

Great Post, made me see things in a new light.

Perhaps I was a bit too harsh about the moderators and they are not deserving of some much flak. I can't imagine that if they had real information they wouldn't post it. It would only take them a minute to do. It's probably the developers or some big-wig somewhere that has some motive we are unaware of. This may sound like a conspiracy but why else would you not give the simple information out.

I'm just going to wait and see. If they fix 50% of the issues in the next patch I will be more than satisfied and more than happy to wait for further patches addressing the remaining issues. I don't expect them to fix everything in one fell swoop, it's too idealistic and unrealistic.

where's the moderator post?

where's the moderator post?

Could you be more specific?

Great Post, made me see things in a new light.

Perhaps I was a bit too harsh about the moderators and they are not deserving of some much flak. I can't imagine that if they had real information they wouldn't post it. It would only take them a minute to do. It's probably the developers or some big-wig somewhere that has some motive we are unaware of. This may sound like a conspiracy but why else would you not give the simple information out.

I'm just going to wait and see. If they fix 50% of the issues in the next patch I will be more than satisfied and more than happy to wait for further patches addressing the remaining issues. I don't expect them to fix everything in one fell swoop, it's too idealistic and unrealistic.

I am sure they will release every bit of information as soon as they got it in their hands and as soon as it got confirmed. But they are the last in line and not as many seem to think part of the frontline.

I am not sure if you noticed what was going on with the patch 1.2 on the PC side and the confusion it caused on the PC customers end. But its a very good example of how much the internal communication workflows needs to be improved.

At first there was a post on the EA blog about the patch being released, close to a week before the patch went life, but taken down like half an hour later. So by then the patch itself was pretty much ready for at least a first QA run and someone just pulled a fast one on the wrong end. I guess at this time the patch was been released to the QA of all 3 plattforms and someone just missed the point of it being an internal release information only. Then according to forum posts one or two days before the patch went life, someone at Steam hit the wrong button so it made its way out to public, still to early for a scheduled release for all the 3 plattforms at once, which got reverted as well anytime soon, just for the same reason, the patch wasn't ready to be released at once. And in every single case it needed on of the forum moderators to jump in line and take care of the post that came with this unexpected pre patch release events.

Really its just part of the initially crossplatform release process that things need some time till they start to runing smooth for everyone on every end of the line. Keep in mind that its the first time for crytek that they work on a project of this dimension. And I am sure that the crytek officals do their best to make sure that the initial issues get solved. So I am not that much surprised that at this time they rather avoid any communication that would just confuse people, but make sure to really reach the point where they can just hit some buttons and all the information and patches go public at the same time. This isn't done with some chit chats or some emails that needs to be passed, but with managers anolyzing and adressing issues, which just takes time and always did.

Well, KR4KKEN has had an in-game chat (He has a thread on it) with one of the Developers and had this to say:

- Another patch has been sent to Microsoft for clearance and hopefully will be out sometime this week.

- The Devs are checking YouTube for evidence on bugs, so they are more than likely ignoring the forums (Can't blame them 98% forums are a massive waste of time).

- There is to be several rounds of DLC, the first coming soon.

- The Engine for the game is so complicated that whenever they fix something they end up breaking something else.

It seems to me that they may have been working a little too hard on DLC and not remediating the issues and communicating with the forums. If the devs have this kind of information to provide I really can't understand why the moderators can't post information of it in a locked News thread at the top of the page. Seriously, 20+ days after release and there has been so little effort put into commincation with the community, I hope they realise that their title may very well become the by-word on lack of communication and issues on release, as in, "Atleast it isn't the same mess as Crysis 2", and, "Atleast they are better with providing information than Crytek".

That is just my 2 cents anyway - Thanks for reading and supporting the thread - MullPig

(@KR4KKEN, sorry for bogarting the info in your thread and posting it here, by it was pretty relevent in terms of what this thread has been about. Thanks posting your chat with the devs though - Much Appreciated.)


Thanks KR4KKEN. Glad I didn't have to wait for crytek to release this information.

Just doing the community a service ah hoy hoy!

@SteamDawg - I really appreciate where you are coming from, and I don't expect the world from Crytek, but the level of communication is really what facilitates my frustration most of the time, and the mods don't need to even look at 1% of the posts to communicate, they need a locked "News" thread at the top of the page that gets updated every few days. And they also need to sticky more than one forum members post, that will help them in sifting through the junk, if they find something insightful, original or relevent it should get stickied until it is no longer needed.

And I know what you are talking about that everybody thinks they know what is going on, to offer another anology from the perspective of a builder again. Everybody that owns a large collection of tools thinks to some extent they are a builder, and assumes they can do what I do. But that is sadly not the case, my training, not my tools are the reason I can do what I do. And I would go so far as to say there is a simillar misconception with games and programming, everyone with a computer thinks they half half an idea what is going on, and that doesn't help the situation.

But I digress, as I have stated previously, the community is doing all the communicating for Crytek so far, KR4KKEN and myself and a few others (TB, Larry, JP and more that I can't remember atm) are the ones replying to people asking questions that the moderators should have answers for, answers that sadly get lost in the constant wave of dupilcate topics and clone threads. This isn't helping anyone, least of all the Moderators. And a case in point is that KR4KKEN gave the forums 2nd hand information from an in-game chat with one of the developers about a patch, why has this not been clarified by the mods? Either deny it or verify it, don't let the forums get worked up over second hand information to the point where people begin to flame out of frustration.

Anyway, I hope we get some clear information soon, or even better a patch fixing the issues that are holding back the games potential and causing a lot of the anger.

Thanks for supporting the thread people - MullPig

Crytek is first developer for me who doesn't respond to our questions, simple, why is the game laggy and buggy? I had great expectations from Cevat Yerli, I thought he is man of his word, maybe, but come on is it that scary to say to your fans that the game got little screwed over and or atleast just

tell us that "guys please be patient and we are working our butts off" that is some kind of assurance. oh well, i given up, i am just reach lvl 50 and retiring back to halo reach

Crytek is first developer for me who doesn't respond to our questions, simple, why is the game laggy and buggy? I had great expectations from Cevat Yerli, I thought he is man of his word, maybe, but come on is it that scary to say to your fans that the game got little screwed over and or atleast just

tell us that "guys please be patient and we are working our butts off" that is some kind of assurance. oh well, i given up, i am just reach lvl 50 and retiring back to halo reach


You think Crytek is bad, you should try out Infinity ward. They don't even USE the forums let alone have any posts.

where's the moderator post?


In this thread I believe it is on page 6, but Adam did reply multiple times in this topic.


[EDIT] it is on page 4, 5 and 6......

Crytek is first developer for me who doesn't respond to our questions, simple, why is the game laggy and buggy? I had great expectations from Cevat Yerli, I thought he is man of his word, maybe, but come on is it that scary to say to your fans that the game got little screwed over and or atleast just

tell us that "guys please be patient and we are working our butts off" that is some kind of assurance. oh well, i given up, i am just reach lvl 50 and retiring back to halo reach


You think Crytek is bad, you should try out Infinity ward. They don't even USE the forums let alone have any posts.


LOL I didnt play COD much, not really into 3 bullet kill or campers, but I did hear issues and people still play the game. I guess people are being mind controlled to play COD Black ops like crazy

The game still hasn't been out for long though so there is still time for a fix to come out. Though yes, a simple "don't worry, we are working on it" once in a while will calm the potential eruption that is the volcano of the community.

I never understood how people said that this MP is boring while of MP DM modes weren't but I'm getting a little bored of this game's MP - but patch related but map related and sniper related. Still, I would come back to this game if I was truly bored which is the point.