This is how you treat your people Crytek

Post » Thu Dec 31, 2009 9:05 am

Brink was a problem at release (lag and textures), so what has Splash Damage done? They released a patch, a hot fix 3 days after launch addressing lag, and now are providing free DLC in June. This is how you support a product. Crytek take note.
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Marine x
 
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Post » Thu Dec 31, 2009 1:32 pm

Sorry Kings...I just created a thread with this very same topic...didn't notice yours :)

Anyway, BRINK has been out for less then a week and their community is receiving more feedback during that time than Crysis2 community has in their first 4 weeks. Pathetic.
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Calum Campbell
 
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Post » Thu Dec 31, 2009 2:50 pm

So, u guys think they will change their costumer support and communication? BTW. have fun with Brink!
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Mariana
 
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Post » Thu Dec 31, 2009 4:08 am

Brink was a problem at release (lag and textures), so what has Splash Damage done? They released a patch, a hot fix 3 days after launch addressing lag, and now are providing free DLC in June. This is how you support a product. Crytek take note.


This is how it should be done. I wish more Companies would take this approach when there are problems and not disappear.
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KU Fint
 
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Post » Thu Dec 31, 2009 2:13 pm

I've said this before and I'll say it again, I think EA is the problem. I think they have Crytek's hands tied.
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ashleigh bryden
 
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Post » Thu Dec 31, 2009 2:55 am

I've said this before and I'll say it again, I think EA is the problem. I think they have Crytek's hands tied.

I guess we'll never know, because both companies are bad at communicating with us.
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Deon Knight
 
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