my brother is having trouble with his gamesas.com account. i recently bought the decimation DLC (huge waste of money - no one's playing the new maps, merely the FY71 is mildly entertaining) so he wanted to get it too. we tried logging into gamesas.com using his account to add a credit card (which we had to borrow from a friend, promising to pay him back - CC as the only payment option is just ridiculous) and it just didn't work.

- clicking the "Sign In" button
- entering email and password

now it looks as if we're logged in, but looks can be deceiving:

- clicking "Edit Profile"

we're logged out again - the "Sign In" button is back in the top right corner.

- clicking "Sign In" again

we're given a dark grey box, pretty much empty, saying: History - Member for 4 weeks 1 day

we've tried everything. visiting secure.gamesas.com/logout before logging in, loads of different browsers, different pc's, different operating systems, even another internet provider (using my cellphone) - to no avail. also, logging in with his ingame nick instead of his email does not work at all: "Sorry, invalid username or password". all the while i can log in fine with either my ingame nick or my email, so there's definitely something wrong with his account. had a short chat with EA online support last night, but as exepcted there was nothing she could do but forward the matter for further review to one of their senior support staff members. has anyone had the same problem and got it fixed?

Yeah, I have this all the time.
I usually fix it by going to the main log in page, and log in though there, and it usually stays logged in. after I navigate away from it.

what do you mean by main log in page? https://secure.gamesas.com/login ?

Another victim of this website fail.. I wish they would fix this stupid issue because I go through this problem on the daily...

BTW, use the search feature, it's been talked about many times and your answer is there.