I've been having various problems with F:NV, and although my computer was able run the game trouble free for over 27 hours, bethesda support are refusing to help me because apparently my computer 'can't run the game'.

First of all, the launcher stopped working. I tried turning off the steam community, patching, verifying the game cache and reinstalling, but nothing worked. Every time I clicked on Play the launcher would disappear, then seconds later re-appear - the game would not load.

I tried running the game through a mod manager - nothing.

Now, I have installed the latest drivers for my video card and although the game loads, it only goes to a black screen. I can hear the game load, the intro music, I can even hear my cursor selecting the menu items, but I can't see it.

Please, can anyone help?!


And a side note to Bethesda, I told your tech support explicitly that my computer CAN run the game, to just ignore my problem as you so far have is very bad customer service, please take note!

http://www.gamesas.com/index.php?/topic/1122570-how-to-dxdiag/

------------------
System Information
------------------
Time of this report: 8/8/2011, 22:33:26
Machine name: JORDAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: N61Jv
BIOS: BIOS Date: 06/15/09 18:50:05 Ver: 08.00.10
Processor: Intel® Core™ i5 CPU M 450 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 3886MB RAM
Page File: 2403MB used, 5366MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel® HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel® HD Graphics (Core i5)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_12521043&REV_18
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1593
Native Mode: 1366 x 768(p) (59.989Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2202 (English)
Driver Version: 8.15.10.2202
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/25/2010 19:36:02, 6547968 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4306-11CF-697B-5832B8C2C535}
Vendor ID: 0x8086
Device ID: 0x0046
SubSys ID: 0x12521043
Revision ID: 0x0018
Driver Strong Name: oem26.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2202:pci\ven_8086&dev_0046
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104312D3&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/10/2009 10:38:21, 2222624 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104312D3&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/10/2009 10:38:21, 2222624 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6000 (English)
Driver Attributes: Final Retail
Date and Size: 12/10/2009 10:38:21, 2222624 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x045E, 0x0084
| | | Location: Port_#0003.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x045E, 0x0084
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Keyboard Device Filter
| Matching Device ID: *pnp0303
| Upper Filters: kbfiltr
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ ELAN PS/2 Port Smart-Pad
| Matching Device ID: *etd0001
| Upper Filters: ETD
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 47.2 GB
Total Space: 119.2 GB
File System: NTFS
Model: WDC WD5000BEVT-80A0RT0

Drive: D:
Free Space: 248.2 GB
Total Space: 337.7 GB
File System: NTFS
Model: WDC WD5000BEVT-80A0RT0

Drive: Q:
Model: n/a

Drive: E:
Model: HL-DT-ST BDDVDRW CT21N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1063&SUBSYS_18201043&REV_C0\FF2E8D5A20CF30FF00
Driver: n/a

Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_05\3&4F11E61&0&11
Driver: n/a

Name: Intel® Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1F971043&REV_06\3&11583659&0&B0
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1F971043&REV_06\3&11583659&0&D0
Driver: n/a

Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_05\3&4F11E61&0&10
Driver: n/a

Name: Atheros AR9285 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_12D31043&REV_06\3&11583659&0&D8
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1F971043&REV_06\3&11583659&0&E8
Driver: n/a

Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_05\3&4F11E61&0&01
Driver: n/a

Name: NVIDIA GeForce GT 325M
Device ID: PCI\VEN_10DE&DEV_0A35&SUBSYS_12521043&REV_A2\4&3430FDCA&0&0008
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_1F971043&REV_06\3&11583659&0&E5
Driver: n/a

Name: Intel® Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_1F971043&REV_06\3&11583659&0&FE
Driver: n/a

Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_05\3&4F11E61&0&00
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_1F971043&REV_06\3&11583659&0&E4
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_1F971043&REV_06\3&11583659&0&FB
Driver: n/a

Name: Intel® 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1F971043&REV_A6\3&11583659&0&F0
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_1F971043&REV_06\3&11583659&0&E3
Driver: n/a

Name: Intel® 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_1F971043&REV_06\3&11583659&0&FA
Driver: n/a

Name: Intel® HD Graphics
Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_12521043&REV_18\3&11583659&0&10
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_1F971043&REV_06\3&11583659&0&E2
Driver: n/a

Name: Intel® HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_1F971043&REV_06\3&11583659&0&F8
Driver: n/a

Name: Intel® processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_1F971043&REV_18\3&11583659&0&08
Driver: n/a

Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_05\3&4F11E61&0&13
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1F971043&REV_06\3&11583659&0&E1
Driver: n/a

Name: Intel® processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_1F971043&REV_18\3&11583659&0&00
Driver: n/a

Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_05\3&4F11E61&0&12
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1F971043&REV_06\3&11583659&0&E0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.2623
CyberLink Audio Effect (PDVD9),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink Audio Decoder(PDVD9 UPnP),0x00200000,1,1,CLAud.ax,6.01.0000.3816
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3210
CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.1707
CyberLink Audio Spectrum anolyzer(PDVD9 UPnP),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
SmartLogon_Effect,0x00200000,1,1,face_filter.ax,1.00.0005.0001
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.2415
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,
CyberLink Demux (PDVD9),0x00200000,1,0,CLDemuxer.ax,1.00.0000.7830
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.1914
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.0000.0923
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
CyberLink AudioCD Filter (PDVD9),0x00600000,0,1,CLAudioCD.ax,5.00.0000.5316
Closed Captions anolysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Push-Mode CLStream(PDVD9),0x00200000,0,1,CLStream(PushMode).ax,1.00.0000.1627
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,6.03.0000.1908
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,1.00.0000.6519
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
CyberLink Demultiplexer(PDVD9 UPnP),0x00200000,1,0,CLDemuxer.ax,1.00.0000.4513
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.01.0000.3022
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10210
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
CyberLink Video/SP Decoder(PDVD9 UPnP),0x00200000,2,3,CLVSD.ax,6.01.0000.0916
ASUS SplitVCam Pump,0x00200000,0,1,virtualCamera.ax,
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream anolyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
ASUS SplitVCam Renderer,0x00200000,1,0,splitvcamrenderer.ax,
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
CyberLink Streamming Filter(PDVD9),0x00200000,0,1,CLStream.ax,1.01.0000.2902
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
CyberLink Audio Spectrum anolyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0000.0918
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
CyberLink WMV/WMA Demux(PDVD9),0x00600000,1,2,CLWMFDemux.ax,1.00.0000.1302
CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.1826
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
Asus Motion Detect Filter,0x00200000,1,1,motiondetect.ax,
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,12.00.0001.0647
LifeFrame_Effect,0x00200000,1,1,camera_effect.ax,3.00.0005.0001
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
ASUS SplitVCam Relayer,0x00200000,1,0,virtualCamera.ax,
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
LifeFrame Audio,0x00200000,1,1,LifeFrameAudio.ax,9.00.0000.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
USB2.0 2.0M UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
USB2.0 2.0M UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514
CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.2019
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

The DxDiag shows nothing more useful than an ordinary Intel onboard video chip, which isn't good enough at all. You have to have an actual, gaming quality video graphics card from an actual Gaming-oriented graphics company. That leaves Intel out.

* Windows XP/Vista/Win7
* 1GB System RAM (XP)/ 2GB System RAM (Vista)
* 2.0 Ghz Dual Core processor
* Direct X 9.0c compliant video card with 256MB RAM
(NVIDIA 6800 "GS" or better/ ATI X1300XT or better)
{Added my note here, the X1600 Pro & up really, and
avoid both the Geforce 6800 SE, and the 6800 XT}
* 10 GBs of free hard drive space

I didn't see any tipoff whether you have a laptop, and thus a dead end failure here, or a normal gaming machine (desktop), which is upgradeable. You can buy a good card for $75 - $100, depending on your preferences, and enjoy the game after that upgrade, but don't get a low end $40 - $50 tinker toy card, it won't be any improvement.

What bethesda support means is your computer doesnt meet the official system requirements for the game. The mentality is if you try to run the
game outside of these requirements then you're on your own.

So your monitor goes black but you hear the background stuff? Are you running the game in a resolution not supported by your monitor?

ANything change on your notebook lately? Might want to check some background apps.

clean boot link:
http://support.microsoft.com/kb/929135

That's really strange, as I have an Nvidia 325M, with 1GB of video RAM, and yes, it's a laptop. System requirements lab, and a quick assessment of the reported specs of the laptop say that it should run fine.

Are there any more details you guys might need to be able to help?

Are you running the game in an unsupported res? Try turning down the res or other graphic settings.

Can try this too:

clean boot link:
http://support.microsoft.com/kb/929135

First off, SR Labs cannot be relied upon. That's a commercially oriented site without any decently savvy hardware nerds on staff, so they are wrong nearly as often as they are correct.

Second, IMO, the 325 is weak sauce, and likely to have difficulties (although I think it manages to meet the rather lenient graphics minimum of this game). I've heard of a variety of problems related to the drivers and switching software that is supposed to bring the graphics card into play when it's needed (and which the DxDiag reporting process overlooks). My suggestion is to visit the Guru3D forums (that's the old name, I think they changed it, but they are nVIDIA's own forums), and ask around about whatever those switching in and out cards are called, to see if you can get some ideas on how to get it to switch correctly for FO-NV.