Mass recall on product is a viable option

Post » Wed Dec 14, 2011 3:27 am

Within 5 minutes of playing today (after jumping through hoops trying to get the game to run without crashing constantly after the latest patch) I saw a dragon warp around backwards all over the place for a couple minutes before whipping around and phasing through the side of a mountain and disappearing.

Riding a carriage crashes me to desktop 100% of the time.

Clicking anywhere on the map automatically closes the map, making fast travel impossible.




You're experiencing bugs that occur off and on when playing games on PCs. If it was something that was "broken" it would affect every player on the same system the same way. But for what it's worth, I do feel for you...I'd be pissed if stuff was screwing up on me too.

"Broken" is one of the most overused and misused words in gaming....besides "balance"...but I don't want to go there right now. :)

I'm currently playing on a 360, have over 100 hrs of gaming, and have experienced only 1 freeze up. No other issues so far.

There are glitches and bugs...but I still don't see anything "broken".

But I'm not really trying to start an argument with you here...I understand your frustration.
User avatar
Svenja Hedrich
 
Posts: 3496
Joined: Mon Apr 23, 2007 3:18 pm

Post » Wed Dec 14, 2011 2:35 am

Thats not the point. bethesda gives no other option to fix their product other than to download a patch.


How else would you fix a flaw in the game after release? About every game I've had in the past ten years has had online patches for it.

Within 5 minutes of playing today (after jumping through hoops trying to get the game to run without crashing constantly after the latest patch) I saw a dragon warp around backwards all over the place for a couple minutes before whipping around and phasing through the side of a mountain and disappearing.

Riding a carriage crashes me to desktop 100% of the time.

Clicking anywhere on the map automatically closes the map, making fast travel impossible.


Well, I'll try the carriage thing tonight and see if it has any problems, but fast travel has always worked flawlessly for me. These two problems are probably extremely rare, since I've never heard anybody mention them before.

I've heard of the dragons-flying-backwards thing, of course, but I have yet to see it happen and it also seems like it only affects a few people.
User avatar
Hairul Hafis
 
Posts: 3516
Joined: Mon Oct 29, 2007 12:22 am

Post » Wed Dec 14, 2011 1:19 pm

You're reading into the CA Lemon Wrong. Number 1 there has to be multiple attempts to fix the problem and 2 the dealer who sold you the product would be held responsible. Bethesda didnt sell you the product Gamestop, Target, Walmart ,etc did and only if it falls under the warranty of said product. Something tells me you took a look at the article where an Obsidian developer, somebody who has not worked on this game said it wont be fixed due to Sony's hardware.
User avatar
Sasha Brown
 
Posts: 3426
Joined: Sat Jan 20, 2007 4:46 pm

Post » Wed Dec 14, 2011 9:09 am

Unless your product fails to turn on, you're pretty much out of luck.

They'll just do what all of these beta deniers on the forums do... apply some sort of RP excuse to the glitches and bugs.

"Oh, in TES lore, there were actually cases of muscular dystrophy in dragons, followed by a multitude of epileptic dragonborn."
User avatar
Anthony Rand
 
Posts: 3439
Joined: Wed May 09, 2007 5:02 am

Post » Wed Dec 14, 2011 11:18 am

You're experiencing bugs that occur off and on when playing games on PCs.
Rarely do I ever come across a major PC game with bugs this bad.
If it was something that was "broken" it would affect every player on the same system the same way.
Sorry, no, that isn't how it works. It's broken if it's something straight up does not work through no fault of the player and it affects many people. Which it does.
"Broken" is one of the most overused and misused words in gaming....
I think it's "immersion".
I'm currently playing on a 360, have over 100 hrs of gaming, and have experienced only 1 freeze up. No other issues so far.
Good for you. I've played 80 hours on PC and probably spent double that troubleshooting, replacing files, tweaking settings, crashing, etc trying to get the game to run properly.
There are glitches and bugs...but I still don't see anything "broken".

I have.
User avatar
jadie kell
 
Posts: 3497
Joined: Sat Jul 29, 2006 3:54 pm

Post » Wed Dec 14, 2011 1:25 am

I don't think anybody denies that some people are having horrible problems; the point is that these people are very much in the minority, and most people have either rather minor bugs, or no bugs at all.

Again, look up Master of Magic; that was one of the buggiest and nigh-unplayable games in history in version 1.0, but it's also considered one of the best games in history.
User avatar
Sarah Knight
 
Posts: 3416
Joined: Mon Jun 19, 2006 5:02 am

Post » Wed Dec 14, 2011 6:57 am

And then there's the part where, since all the platforms (PS3, X360, PC) are theoretically capable of downloading patches, there's no reason for any kind of "recall" to start with.



(on the general topic of lawsuits - there's way too many lawyer-profit-driven, screw the customer, frivolous/moronic "class action" suits out there. The world doesn't need more.)


This is the problem right here!! "Why do I have to make a good product when we can just patch it a few months down the line."

Would you buy a new car with knowing it has bad brakes and knowing that company knows but knows it can just replace them a few months later? No you don't. I didn't buy this game expecting a percentage of it be inaccessible because of glitches and other problems. Right now I have a dragon stuck in the sky next to Whiterun, making me have to run out of the city and away to fast travel. Sound game.... Multi quest that I am stuck on...

If this game was put out pre-patchable console, Bethesda would be dealing with law suits and fans trying to burn their offices down. Honestly, this getting attention as a great game is bothering me. I compare it ET game with all the issues it has.

Make a game that works right away or just don't make it.
User avatar
CArla HOlbert
 
Posts: 3342
Joined: Wed Feb 21, 2007 11:35 pm

Post » Wed Dec 14, 2011 3:48 am

I love my Skyrim on the PS3, so even if I was offered a refund, I wouldn't want it.
User avatar
jason worrell
 
Posts: 3345
Joined: Sat May 19, 2007 12:26 am

Post » Wed Dec 14, 2011 6:20 am

If this game was put out pre-patchable console, Bethesda would be dealing with law suits and fans trying to burn their offices down.


No they wouldn't. Can you name me a game - name me one single game - where the developer or publisher faced lawsuits because it was too buggy? I'm not even gonna address the "burning their offices down" nonsense.
User avatar
James Rhead
 
Posts: 3474
Joined: Sat Jul 14, 2007 7:32 am

Post » Wed Dec 14, 2011 7:53 am

No they wouldn't. Can you name me a game - name me one single game - where the developer or publisher faced lawsuits because it was too buggy? I'm not even gonna address the "burning their offices down" nonsense.


I can't think of a game that I played that was this buggy. And maybe not lawsuits, but I don't expect they would be rushing to make a sequel knowing fans wouldn't trust them to make a solid game, which at this point I am questioning from Bethesda. I don't pay $60 to own something that I can't fully use for several months. I am not asking for perfection, I am asking the Dev team care about the product they are putting out. They cared more about their "11-11-11" campagin then they did about releasing a complete game.
User avatar
Melung Chan
 
Posts: 3340
Joined: Sun Jun 24, 2007 4:15 am

Post » Wed Dec 14, 2011 1:17 am

Oh look, guess who has more money, more influence, more lawyers, can easily just bribe the hell out of the court and so on.

Not us.
User avatar
Horse gal smithe
 
Posts: 3302
Joined: Wed Jul 05, 2006 9:23 pm

Post » Tue Dec 13, 2011 11:27 pm

I can't think of a game that I played that was this buggy. And maybe not lawsuits, but I don't expect they would be rushing to make a sequel knowing fans wouldn't trust them to make a solid game, which at this point I am questioning from Bethesda. I don't pay $60 to own something that I can't fully use for several months. I am not asking for perfection, I am asking the Dev team care about the product they are putting out. They cared more about their "11-11-11" campagin then they did about releasing a complete game.


I can name you a game that was far buggier than Skyrim is, and not just for a relative handful of the players. http://en.wikipedia.org/wiki/Master_of_magic was nearly unplayable in version 1.0 the bugs were so bad. They kept patching the game - this back in a day when "putting a patch out" meant the people who bought the game filled out a postage-paid postcard inside and mailed it back to the developer, who then mailed you a CD (originally two 3.5" disks!) with the patched version on it. They put out multiple patches and the end result was that it's widely considered a classic game. And yes, for many years people kept begging for a sequel. It's one of the classic turn based strategy 4X games, and certainly on a level with Civilization.

And no, there was no class action lawsuit against the developer, and no, nobody burned their offices down, and yes, any sequel they developed would have sold out in a heartbeat.
User avatar
Amie Mccubbing
 
Posts: 3497
Joined: Thu Aug 31, 2006 11:33 pm

Post » Wed Dec 14, 2011 7:00 am

I like the part where you didn't know what you were talking about.
User avatar
rheanna bruining
 
Posts: 3415
Joined: Fri Dec 22, 2006 11:00 am

Post » Wed Dec 14, 2011 12:40 am

I like the part where you didn't know what you were talking about.


You talking to me?
User avatar
Mandy Muir
 
Posts: 3307
Joined: Wed Jan 24, 2007 4:38 pm

Post » Wed Dec 14, 2011 3:14 am

No offense to PS3 players, but most of the trouble seems to be within your group with the most problems here. I have noticed this trend on other forums as well with games being released on multiple platforms with the SONY PS3 having the most issues in the the couple years. Yes PC and 360 have bugs in game. But today I noticed the majority is PS3. Maybe this is why some companies are reluctant to release on the Sony System. Just an observation, nothing more and nothing less.
User avatar
Javier Borjas
 
Posts: 3392
Joined: Tue Nov 13, 2007 6:34 pm

Post » Wed Dec 14, 2011 3:49 am

You talking to me?

I don't believe I quoted you, did I?
User avatar
ruCkii
 
Posts: 3360
Joined: Mon Mar 26, 2007 9:08 pm

Post » Wed Dec 14, 2011 12:18 pm

I can name you a game that was far buggier than Skyrim is, and not just for a relative handful of the players. http://en.wikipedia.org/wiki/Master_of_magic was nearly unplayable in version 1.0 the bugs were so bad. They kept patching the game - this back in a day when "putting a patch out" meant the people who bought the game filled out a postage-paid postcard inside and mailed it back to the developer, who then mailed you a CD (originally two 3.5" disks!) with the patched version on it. They put out multiple patches and the end result was that it's widely considered a classic game. And yes, for many years people kept begging for a sequel. It's one of the classic turn based strategy 4X games, and certainly on a level with Civilization.

And no, there was no class action lawsuit against the developer, and no, nobody burned their offices down, and yes, any sequel they developed would have sold out in a heartbeat.


I never heard that game until today. Was never a huge PC player back in the day, but that is neither here nor there. But I can tell you right now, if a new Elder Scroll game came out next year, I won't be in line for it. I will be waiting till I hear it's playable before I even think of touching it. No matter what you compare this game to, this is shouldn't be happening. They have Alphas and Beta testing. They have Obilivion to look back at. In the end, it came down to the fact that they couldn't change the release date to fix the problems. They released a game knowing it wasn't ready to be released, expecting everyone to be happy struggling through a buggy game till they get patches ready.
User avatar
Timara White
 
Posts: 3464
Joined: Mon Aug 27, 2007 7:39 am

Post » Wed Dec 14, 2011 6:18 am

I see alot of people complaining about lag on PS3. I say that if any of you have the gaul, you should sue them for a policy change for all console games. Simply put, make Mass Recall law on defective products. The fact that you had to pay cash for a product that is broken on purchase should be very easy to win your case in court.

Think of it this way. California has the lemon law which is differet from most states. It states that basically anything defective within X amount of time or USE is considered a lemon purchase and must be refunded in full amount. Also, it should be illegal to sell a product that is known to be defective without wavering that fact with the customer. This is why you have to sign off for damn near anything that MIGHT have a problem. They wantyou to take responsibility rather then them. I don't remember seeing anyone sign anything when buying skyrim so it is safe to assume, we were not told of known issues at purchase. Everyone would have gotten it for PC if we knew it would have been [censored] on ps3.

Now the only way to stop this from happening to anyone else in the future, you as a people, must due a huge class action law suit in the thousands that make it unignorable so you can get laws passed to protect your rights as a paying customer. If only you would act, this might never happen again.

But please stop crying in the forums about something if you arn't going to do anything about it.

But the game isn't actually defective, just laggy. It still functions.
User avatar
Poetic Vice
 
Posts: 3440
Joined: Wed Oct 31, 2007 8:19 pm

Post » Wed Dec 14, 2011 1:57 am

I see alot of people complaining about lag on PS3. I say that if any of you have the gaul, you should sue them for a policy change for all console games. Simply put, make Mass Recall law on defective products. The fact that you had to pay cash for a product that is broken on purchase should be very easy to win your case in court.

Think of it this way. California has the lemon law which is differet from most states. It states that basically anything defective within X amount of time or USE is considered a lemon purchase and must be refunded in full amount. Also, it should be illegal to sell a product that is known to be defective without wavering that fact with the customer. This is why you have to sign off for damn near anything that MIGHT have a problem. They wantyou to take responsibility rather then them. I don't remember seeing anyone sign anything when buying skyrim so it is safe to assume, we were not told of known issues at purchase. Everyone would have gotten it for PC if we knew it would have been [censored] on ps3.

Now the only way to stop this from happening to anyone else in the future, you as a people, must due a huge class action law suit in the thousands that make it unignorable so you can get laws passed to protect your rights as a paying customer. If only you would act, this might never happen again.

But please stop crying in the forums about something if you arn't going to do anything about it.

I wondered when something like this would happen.
Also most aren't crying they are voicing their concern over their broken product. Seriously though that is like telling someone who got [censored] if they aren't going to do something about it shut up. Or if you aren't planning to avenge the murder don't complain about your dead parent, or if you aren't going to take the bank to court don't complain that they screwed you out of your morgage. I wish defenders of Bethesda when Bethesda is in the wrong would be more in touch with reality.
User avatar
jaideep singh
 
Posts: 3357
Joined: Sun Jul 08, 2007 8:45 pm

Post » Wed Dec 14, 2011 1:42 pm

I don't believe I quoted you, did I?


No, but you didn't quote anybody, and you posted after me, so I wondered if you were responding to me.


I never heard that game until today. Was never a huge PC player back in the day, but that is neither here nor there. But I can tell you right now, if a new Elder Scroll game came out next year, I won't be in line for it. I will be waiting till I hear it's playable before I even think of touching it. No matter what you compare this game to, this is shouldn't be happening. They have Alphas and Beta testing. They have Obilivion to look back at. In the end, it came down to the fact that they couldn't change the release date to fix the problems. They released a game knowing it wasn't ready to be released, expecting everyone to be happy struggling through a buggy game till they get patches ready.


Well, that's the thing - the game is playable for the vast majority of people. That's just how it is. It genuinely svcks for the people who are having serious problems, I agree. Glad I'm not one of those people, and I wish nobody was having serious problems. But the cold, hard fact is that the vast majority of people on all platforms can play the game without serious problems, and so Bethesda's gonna have to work to fix the small group who can't or almost can't play the game. But insisting that proper testing eliminates all problems is just fantasy. There's always a chance of some percentage of players having problems, particularly with a game that's this complex which is playing on three platforms.
User avatar
Lynette Wilson
 
Posts: 3424
Joined: Fri Jul 14, 2006 4:20 pm

Post » Tue Dec 13, 2011 10:45 pm

I wondered when something like this would happen.
Also most aren't crying they are voicing their concern over their broken product. Seriously though that is like telling someone who got [censored] if they aren't going to do something about it shut up. Or if you aren't planning to avenge the murder don't complain about your dead parent, or if you aren't going to take the bank to court don't complain that they screwed you out of your morgage. I wish defenders of Bethesda when Bethesda is in the wrong would be more in touch with reality.


How are they in the wrong when the overwhelming majority of their customers aren't having serious problems?
User avatar
barbara belmonte
 
Posts: 3528
Joined: Fri Apr 06, 2007 6:12 pm

Post » Wed Dec 14, 2011 2:35 am

There are already other threads about the lag on PS3.
User avatar
renee Duhamel
 
Posts: 3371
Joined: Thu Dec 14, 2006 9:12 am

Previous

Return to V - Skyrim