Need Help With MyCryis Account Issues!

Post » Wed Feb 01, 2012 10:19 am

First off, I submitted a help request to gamesas.com's site support center regarding a few issues I've been having with my gamesas account TWICE, and I still haven't gotten a response! I couldn't use the forums for help either! The site kept logging me out every time I tried accessing them. I just regained the ability to use the forums today. What does it take get some help? I'm so aggravated that issues gamesas.com had during Crysis 2's launch STILL EXIST. This is ridiculous. And unprofessional.

...okay. I feel little better now that I've vented.

So, on to business:

Issue 1) The last time I logged into gamesas.com (it's been about a month now) I used my Crysis 2 Unique Nickname instead of my e-mail address and now I can't log in using my e-mail address at all (I get the "Oops something went wrong there. Username/password of your in-game account do not match gamesas account." error message).

Also, every time I log in using my Crysis 2 Unique Nickname, I now keep getting the typical "Welcome to gamesas" page as if I created a new account. Using my Crysis 2 Unique Nickname to log into gamesas.com has never been a problem before and I haven't had issues with using my e-mail to log in since Crysis 2 was released. Please help!

Issue 2) I've never been able to get my Crysis 2 multi-player stats to show up on my gamesas profile page and I wanted some help getting that resolved (if it matters, I play on both Xbox 360 & PC versions). I was actually looking for help on this topic the day I ran into the above mentioned issue and subsequently lost the ability to use the forums.

Issue 3) When I click on "Edit profile" my profile name changes from my Crysis 2 Unique Nickname to my Xbox Live Gamertag. Why is that and is it somehow tied with the 2nd issue I'm having?
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Alister Scott
 
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