You will need to provide a ton of additional data you chose to omit. However, you should be aware that the percentage of suitable laptops for playing games on it very small. Most of them cannot do so properly,
If and when a complete problem report, including the standard PC Gaming Computer hardware component summary, and a routine software environmental description is provided, along with full symptom details, then perhaps someone here will be able to offer a suggestion. Sorry to have nothing else for you now.
The locals always ask for something called a DxDiag report. I find the lack of formatting past the 5% point in it (very long thing) is impossible for me to handle. Here's an explanation of what's useful in that report (at least IMO), published in the Fallout NV forum:
http://www.gamesas.com/index.php?/topic/1123068-what-that-dxdiag-thing-includes/