I've made a custom race just for that character (a copy of Breton if I remember) and everything works great up to this point. I just need to add a mole to the face texture. I converted headhuman.dds to targa using ddsconvert, added the mole, saved under a new name and converted back. I didn't edit the normal file, just copied and renamed from headhuman_n.dds. When I load the new face into the race's face data it comes up blue-black.
This guy had the same problem:
http://www.gamesas.com/topic/1090626-custom-race-texture-problems/page__hl__black+face__fromsearch__1
I've tried all the formats from dxt1 to dxt5, though, and it doesn't help.
Anyone know what I'm missing?