gamesas Username and email association broken, please hel

Post » Mon Feb 18, 2013 8:56 pm

I've created this username "RoTh_W3ll3s" a while ago. It was associated with an email address, name it "A". With a password, name it "a".
I was able to connect to gamesas, using "RoTh_W3ll3s"+"a" or "A" +"a". So "RoTh_W3ll3s" and "A" were linked.

For the demo i used to connect and play with this username, but using a password "b". Without creating any new account ingame nor at gamesas. How was it possible to use this kind of fake credentials ?

My today issue:
i've connected yesterday to this gamesas account. I don't remember if i've connected using " RoTh_W3ll3s"+"a" or "A" +"a", but i was then connected to this account.
I've tried to change my gamesas password, validated, unchanged, back to "a"
Later i've made changes i don't remember, but something is now broken.

Now:
i can connect at gamesas with:
"RoTh_W3ll3s" + "a" or "A" + "b".
But nor with "RoTh_W3ll3s" + "b", nor with "A" + "a"

I cant' get "a" changed: i mean, even if i validate the change to "b", it still "a", because i can't connect using "b", but "a".
And i can't get "b" changed either. I can connect to the " A" profile. But only if I use the one-time login for the email "A" account. I get then the password modification page, with "Hi, A , welcome back" on the top right of the page. But even if the modification is done, i can't then click on ""A" (in "Hi, A , welcome back"), nor Edit my profile: the website considers i'm not really connected, i get "You must sign in at the top of the page in to use the forums" and i'm not logged on this page. I have to go to the homepage to be connected as "A", and then logout.

How can I restore the association "RoTh_W3ll3s"+ "A" + "a" ?
I can't delete the "A" profile, as i can't access the Edit function.
I want to keep "RoTh_W3ll3s" as my gamesas profile, associated with "A", and change finally "a" password to "b".

Another strange thing: using my Gamespy account and password ( which is "b" in fact), i've been able to connect to gamesas. In fact gamesas as created an account (as stated by the Welcome Page and the Welcome pm) ,while i was only using the "Sign In", not "Create Account"
User avatar
Mashystar
 
Posts: 3460
Joined: Mon Jul 16, 2007 6:35 am

Post » Mon Feb 18, 2013 3:39 pm

note:
cleaning my gamesas cookies didn't change anything to the trouble, in case you may think of cookies' corruption (or bad linking) being able to be the reason of my troubles
User avatar
Katy Hogben
 
Posts: 3457
Joined: Mon Oct 30, 2006 12:20 am

Post » Mon Feb 18, 2013 6:46 pm

i need an answer !

does changing the password for the gamesas account breaks the tie between the username of the account and the email originally tied to the account ?

Is the account i log when input my email as login (showing up my email on the top right of the page) is a "real" gamesas account, considering i can't edit it at all ?

How can i link again (if this tie is broken) my username and my email ?

How can i be sure that my username was in fact really associated at the beginning with the email i thought so ?
Why the f... haven't you made visible the email associated to a username, somewhere in the editing menu of an account ( even if it were not possible to change the email) ?

Can i try to use my gamesas for the multiplayer ? If it works, should I input my redeem code through my email, even if i'm not sure it's still tied to my gamesas username ?

I don't know about the final game itself.
But this whole stuff with login issues, redeeming code issues show off a totally amateur job.
Even DICE, who had made an awful job for the BFBC2 launch/ release, had done a better job than this.

edit:
to countepart multiplayer issues: from what i've seen from the beginnig of the solo, i really like the atmosphere, spending a lot of time exploring the zones.
User avatar
Mizz.Jayy
 
Posts: 3483
Joined: Sat Mar 03, 2007 5:56 pm

Post » Mon Feb 18, 2013 10:49 am

2 new elements:

1/ After you've changed your password from A to B for your gamesas account, associated to E email
- you can connect to your gamesas account using your username and A
- you can connect to the "E email-associated" gamesas account ("Hi, E, welcome back ! ) with B

2/ When you try to connect to gamesas with an exisiting Gamespy account ( you mustn't use it ingame; i'm nearly sur i've seen this stated somewhere), it's as if you would connect with your Gamespy Unique Nickname:
proof: enter the email associated with your Gamespy account, the password for the Gamespy account.
you'll be then logged at gamesas and you'll see at the top right: "Hi, Unique Nickname, welcome back".
BTW you can't connect with a Fileplanet / Direct2drive/Gamespy account for which the Unique Nickname has not yet been set.

Has anybody been able to solve the issue of gamesas email-username link partially (see 1/ : it proves it's not totally broken) broken after changing the gamesas password?
User avatar
Courtney Foren
 
Posts: 3418
Joined: Sun Mar 11, 2007 6:49 am

Post » Mon Feb 18, 2013 9:52 am

update.

considering the point 1/ of the above post, and that i could connect /play to the demo 2 weeks ago (and even yesterday) with my gamesas username "RoTh_W3ll3s" and the password "B" (that's why i had tried to change my gamesas account's password from "A" to "B" !!), i just gave a try to this.

I've been ble to connect to the multiplayer with:
Nickname: "RoTh_W3ll3s" ( = my gamesas account's nickname)
password: "B"

Now, the issue is that i don't know if i can try to redeem my code, using my E email and B password.
It will activate the code for sure.
But my E email seems correctly tied to my Crysis 2 Nickname, but not tied to my account's Nickname of the gamesas webpage !!
What should i do ?

Another issue:
strangely i was able to level up, but i couldn't be ranked. I'm pretty sure i've nonetheless played on both "ranked" and "custom" servers.
User avatar
Sammykins
 
Posts: 3330
Joined: Fri Jun 23, 2006 10:48 am

Post » Mon Feb 18, 2013 1:55 pm

I need an admin help / answer pls !!

2 years later, this is still not sorted or fixed.


It seems there's a confusion between Gamespy Id ( IGN Id) and gamesas Id.
I'm now using here an old nickname: [FL]RoTh_W3ll3s
This nickname is also a nickname for Gamespy, created on the 21 of October 2007, according to screenshots I took then.


My problem:
my very first account here was RoTh_W3ll3s, even before gamesas was rebuilt. It's the nickname I've been able to use as the OP for this topic.
It's also the nickname I've ever used on Crysis franchise. And I want to keep it alive here.

But .... now I can't connect on gamesas with it, even if it's stated "To log into your Crysis 2 account use your email/password or Crysis 2 UniqueNick/password" ( and I still can connect on Crysis 2 and Crysis Wars with this Nickname and Password !!).
It seems there's no email associated with this nickname.
Can an admin check this and tell me in mp what is the issue with this account ?


note:
Gamespy Id and [FL]RoTh_W3ll3s are tied to an email, call it A
RoTh_W3ll3s nickname on gamesas was supposed to be tied to an email B.
But RoTh_W3ll3s is tied to email A in Crysis, Crysis Wars and Crysis 2 .....
I can connect here using email B. But It doesn't seem to be tied to RoTh_W3ll3s nickname anymore, considering the nickname associated with email B is email B ( and I get a warning telling me to change my nickname)
User avatar
Amy Smith
 
Posts: 3339
Joined: Mon Feb 05, 2007 10:04 pm


Return to Crysis

cron