Crysis 3 Origin issues

Post » Sat Feb 23, 2013 3:47 am

The problems that were causing Crysis 3 to disappear on Origin have been fixed. If you don't see Crysis 3 in your library, simply restart your Origin client.

If it still doesn't work, go to Origin's preferences and reload your library, but everything should work fine.

Update:

An issue of Origin detecting your region incorrectly and thus showing an incorrect release/unlock date remains for some people. Please contact Origin support about this if you are experiencing this problem.
User avatar
Joe Alvarado
 
Posts: 3467
Joined: Sat Nov 24, 2007 11:13 pm

Post » Sat Feb 23, 2013 10:08 am

I'm still unable to download Crysis 3 deluxe edition in Origin. I'm on the east coast, USA. I should've been able to download and play as of 12:01 AM EST. The game is still grayed out, and says "this title has not yet been released yet". I've tried talking to 3 different live help techs, and none of them can help me. This is infuriating. I just want to play Crysis 3. Please help!!
User avatar
Invasion's
 
Posts: 3546
Joined: Fri Aug 18, 2006 6:09 pm

Post » Sat Feb 23, 2013 6:02 am

@denofgeekdotus

That really doesn't make any sense at all. Even if by some unknown factor, your net connection is being routed through a location where the game hasn't been released yet, you should still be able to preload.

It might best to actually call EA support and ask to speak to someone in 'Level 2' support. Explain your situation to them. 'Level 1' tech support don't have the knowledge to diagnose or resolve unique and inexplicable problems.
User avatar
xxLindsAffec
 
Posts: 3604
Joined: Sun Jan 14, 2007 10:39 pm

Post » Sat Feb 23, 2013 7:31 pm

Origin simply a joke! They're keeping data's from you ( credit card, location, address,etc.... ) they never had the right keep from the start! They do whatever they want, without your approval, and when you had enough of all their actions, you're asking them close your account, they're sending you a fakeass email with "please verify your identity for aproval close your account"

Please guys, stop buying games through EA and origin! Steam never permitted something likepullon their paying clients! Buy games on DVD's, thoose are hard to remove or disable from playing! If the serial of yours have been banned, disabled, or whatever with no reason, false claim, you can always initiate a denunciation and asking legal help!
User avatar
trisha punch
 
Posts: 3410
Joined: Thu Jul 13, 2006 5:38 am

Post » Sat Feb 23, 2013 4:09 am

Rabid, my ip isn't redirected or anything like that. But I am awaiting EA's phone call, as they do not list a number for YOU to call them. Which is absolutely ridiculous.
User avatar
Natasha Biss
 
Posts: 3491
Joined: Mon Jul 10, 2006 8:47 am

Post » Sat Feb 23, 2013 4:59 am

I'm still unable to download Crysis 3 deluxe edition in Origin. I'm on the east coast, USA. I should've been able to download and play as of 12:01 AM EST. The game is still grayed out, and says "this title has not yet been released yet". I've tried talking to 3 different live help techs, and none of them can help me. This is infuriating. I just want to play Crysis 3. Please help!!
Yours is a different problem altogether. I think Origin is detecting your IP as being from somewhere else (Europe, Japan...).

Contact Origin support about this issue, mention that you live in the United States where the game is already released.

Some more people seem to be having this issue, I'll add it to the OP.
User avatar
Marie
 
Posts: 3405
Joined: Thu Jun 29, 2006 12:05 am

Post » Sat Feb 23, 2013 8:09 am

The problems that were causing Crysis 3 to disappear on Origin have been fixed. If you don't see Crysis 3 in your library, simply restart your Origin client.

If it still doesn't work, go to Origin's preferences and reload your library, but everything should work fine.

Update:

An issue of Origin detecting your region incorrectly and thus showing an incorrect release/unlock date remains for some people. Please contact Origin support about this if you are experiencing this problem.
What if the Hunter Edition is what's showing up in your Origin client even though you pre-ordered the Digital Deluxe Edition? And what if some of the pre-order/DDE exclusive content is not showing up either?
User avatar
GRAEME
 
Posts: 3363
Joined: Sat May 19, 2007 2:48 am

Post » Sat Feb 23, 2013 4:08 am

What if the Hunter Edition is what's showing up in your Origin client even though you pre-ordered the Digital Deluxe Edition? And what if some of the pre-order/DDE exclusive content is not showing up either?
Please contact Origin support. Ideally provide proof that you preordered and paid for the DDE. They should be able to help you further.
User avatar
Nick Tyler
 
Posts: 3437
Joined: Thu Aug 30, 2007 8:57 am

Post » Sat Feb 23, 2013 12:53 pm

Your lucky to get your key accepted lol. Mine came
From the AMD promotion and I entered it right away after email came only to say its been activated already.
User avatar
Eilidh Brian
 
Posts: 3504
Joined: Mon Jun 19, 2006 10:45 am

Post » Sat Feb 23, 2013 2:45 pm

Your lucky to get your key accepted lol. Mine came
From the AMD promotion and I entered it right away after email came only to say its been activated already.
I would contact both AMD and Origin support for this one. The key is rightfully yours (so long as you activated within the AMD promotion's timeframe, which should be in the same place you received your key in. Paper, e-mail...) so they'll give you a hand.
User avatar
Kyra
 
Posts: 3365
Joined: Mon Jan 29, 2007 8:24 am


Return to Crysis