Purchased mine back in January 2012 from them. Took about 5 weeks to get it. I'd purchased download soundtracks from them before but never a physical product. If I remember right they shipped from a Washington State address, so seems like there is something amiss. Did you check your purchase history? Perhaps it didn't "take"?
Yeah, my purchase history shows my order and I printed out a reciept for the order as well. I actually live in Washington State too. LOL. I had purchased several digital only soundtracks from them in the past with no problem so I didn't think anything of it when I decided to order the physical edition this time. I try not to get too uptight with things like this because I know sometimes they can take time, but I'm really starting to get annoyed since, 3 months later, they already have my money and I have nothing.