At the beginning of the game when the character who runs and then gets shot down by archers the villagers of the town then attack the guards making it impossible for me to get passed the beginning of the game or even passed character creation. please help. ive tried intergreting cache files and even reinstalling it but still no luck.

Are you using any mods? Some of them are known to cause problems with the opening sequence in Helgen.

You said: or even passed character creation

What's your problem with character creation ???

When Hadvar asks for your identity, you'll need to take a moment to decide.

The factors that you must decide upon are: Race, Male - Female, Appearance

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You said: it impossible for me to get passed the beginning of the game

probably you must lover the difficult setting for your game, and turn on the Floating Markers

Ho you do that: while in game press [ Esc ] on your keyboard -> Go to [ SETTINGS ] -> choose [ Gameplay ] and then.

1. tick on Show Floating Markets to turn them on. (Will look like this: Show Floating Markers [X] ) (It will help you to see the target that you will follow)
2. Change Difficulty to Novice. ( Looks like this: <] Novice [> ) (Makes the game very easy)

After that press 3 times [ Esc ] on your keyboard to return to your game.

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Walk-trough Unbound part 1: http://www.youtube.com/watch?v=f57QoZK8i5s

Walk-trough Unbound part 2: http://www.youtube.com/watch?v=mJr7zt9mvv8

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