A long time ago i bought Oblivion, GOTY Edition, and i then paid individually for most of the other DLC plugins(Mehrune's Razor, Fighter's Stronghold, etc.). I was told at the time i paid for and downloaded the plugins that they would always be available for download from the Bethesda site. so i recently went to download them again, only to discover that they are no longer available to download.
I went down to Gamestop, the closest gaming store, to see if they had or could order a disk with the desired DLC, which they didn't and couldn't. So instead I pre-ordered The Elder Scrolls Anthology, which they assured me would contain ALL content for ALL Elder Scrolls games, including the desired DLC.
So I picked it up yesterday and opened it only to discover that the Anthology did not, in fact, contain ALL content for ALL Elder Scrolls games, including the desired DLC.
I took it back to Gamestop today, but they of course said they couldn't do anything about it and to take it up with Bethesda.
Now here I am, having spent well over a hundred dollars on something that at most should have cost no more than $30, and I am getting pretty frustrated.
Bethesda is a well known name, and I sincerely hope that you will take the measures necessary to keep a loyal customer happy.