Trouble With Accessing Account Webpage And Account Creation

Post » Thu Jan 09, 2014 2:46 pm

Hello,

I received my beta invite yesterday and attempted to access this link for 10 hours (redacted) with no luck, tons of 500 Internal Server Errors. Cleared my browser history, cache, turned off my firewall, adblock, tried multiple web browsers, still nothing.

I'm curious, is anyone else having issues like these? I feel like I'm the only person who can't get access. Still the same thing today.

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john page
 
Posts: 3401
Joined: Thu May 31, 2007 10:52 pm

Post » Thu Jan 09, 2014 7:46 pm

This is not allowed here, you have to go to the beta forums or contact support, also, take down that link.

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jesse villaneda
 
Posts: 3359
Joined: Wed Aug 08, 2007 1:37 pm

Post » Thu Jan 09, 2014 7:38 pm

I would love to talk to support, they have ignored me for the entirety of the day. I don't know where the beta forums would be, seeing as I can't access the account section.

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Krystina Proietti
 
Posts: 3388
Joined: Sat Dec 23, 2006 9:02 pm

Post » Thu Jan 09, 2014 3:24 pm

again, it is breaking NDA, sorry, but it is just not allowed here.

Maybe try and PM one of the moderators here (more specifically one of the ZOS ones)

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CArla HOlbert
 
Posts: 3342
Joined: Wed Feb 21, 2007 11:35 pm

Post » Thu Jan 09, 2014 1:46 pm

Breaking NDA to say that I can't actually access a basic web function like account creation online?

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Tiffany Carter
 
Posts: 3454
Joined: Wed Jul 19, 2006 4:05 am

Post » Thu Jan 09, 2014 7:43 am

as it has to do with beta, yeah, it is.

The ONLY thing related to beta you are allowed to talk about is that you got in, that is it.

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Rach B
 
Posts: 3419
Joined: Thu Mar 08, 2007 11:30 am

Post » Thu Jan 09, 2014 8:05 am

This me technically talking about me getting in, but that I'm having technical issues accessing a website. I haven't mentioned anything about the actual contents of the game, I'm just reaching out to see if other users are having issues with accessing those sections of the site. If I have to move to the beta forums then can you please link me in a PM a link to the beta forums?

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Chris Cross Cabaret Man
 
Posts: 3301
Joined: Tue Jun 19, 2007 11:33 pm

Post » Thu Jan 09, 2014 1:19 pm

I am sorry, but this is the best i can do :http://www.gamesas.com/topic/1483416-dedicated-eso-beta-discussion-thread/

look at the top of that thread for help

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JESSE
 
Posts: 3404
Joined: Mon Jul 16, 2007 4:55 am

Post » Thu Jan 09, 2014 9:31 am

So, in other words I can't actually fix my problem because I can't access the area that I can actually discuss my problem, due to the fact that I can't access account creation, which means I'm screwed? Ok. Thanks.

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Alyna
 
Posts: 3412
Joined: Wed Aug 30, 2006 4:54 am

Post » Thu Jan 09, 2014 9:19 pm

if you actually bothered to read the thread i linked (And is at the top of the forums) you can PM a Moderator or look at your email for help.

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Jacob Phillips
 
Posts: 3430
Joined: Tue Aug 14, 2007 9:46 am

Post » Thu Jan 09, 2014 7:35 am

Sorry, but it's almost an entirely different team here than on the beta. There really isn't much we can do to help you out here. It's my understanding that you should have received an email with the details you'd need, and that the beta page should have a tech support link to put in a ticket (I wouldn't know for certain, though, as I'm not in the beta and therefore don't have a link to the beta page. :wink: )

I would recommend trying to PM an admin (or at least someone with Bethesda under their name,) if all else fails, but this thread isn't going to be of much to you help I'm afraid.

For what it's worth I've mentioned this is in our moderation forum so someone can take a look at it.

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Nicola
 
Posts: 3365
Joined: Wed Jul 19, 2006 7:57 am


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