Hello!
I have recently contacted the support about that, and I was redirected here by John(thanks John, I like you).
The matter is, of course, arachnophobia, which is, if I am not wrong, a common problem across our society; There are people, that are afraid of spiders and creatures similar to them - this is a fact - my question is: will be there any posibility to exchange them for, I don't know, bears by mod or some kind of setting? There was a mod called "no spiders" for Skyrim, and I wonder, if there will be a possibility to do the same for ESO, so I, and other arachnophobic people could enjoy the whole content. Could it, maybe, be something local, like for other games played online? For example: League of Legends, where you can change the way character looks, while it wouldn't affect the game itself - only your experience of it.
If there is something unclear, be my guest and ask me, what do I mean exactly