I apparently cant create a character. if i click create enough, it eventually just crashes the client and it goes back to the login screen :/

Sorry, but you're looking for the beta forums (should be in the email you received.) Please read http://www.gamesas.com/topic/1487438-eso-support-and-general-beta-info-last-updated-feb-7/ and hopefully it will answer any questions, please feel free to PM a moderator if you need help getting to the right place.