beta 27-10 feedback survey

Post » Fri Feb 14, 2014 7:41 am

This thread is for the surveyors who provided us with a recent feedback survey for this beta weekend.

I am sorry I did not think to cut and paste the question so I could post it here. Hopefully you will recognize the question I am referring to and correct it before the next survey goes out.

One of the questions on the survey is stated in the negative. That means that in order to give the devs positive feedback, we have to answer the question in the negative. This was counter-intuitive to all the other questions on the survey as it flipped the scoring values.

For all other questions the most desirable response was "All the Time" and the least desirable response was "Not at All." For this one question only, because of the way it was worded, the most desirable response was "Not at All."

It caused a little confusion when deciding which response correctly represented my view. Thank you for looking into this.

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Dawn Farrell
 
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Post » Fri Feb 14, 2014 9:50 pm

i think ur in the wrong forum.

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Kate Murrell
 
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Post » Fri Feb 14, 2014 3:24 pm

There is no other forum, but since NDA is still in effect you can-t discuss the survey since it involves dicussing ingame details, and while most of them are out on video-s... better safe than sorry.

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Elisha KIng
 
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Post » Fri Feb 14, 2014 9:03 pm

Yes, the questions were badly written and counter-intuitive, whoever wrote the survey should be slapped with a flounder.

Twice.

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Eire Charlotta
 
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Post » Fri Feb 14, 2014 5:52 am

I too found some of the questions confusing, but I've seen worse surveys throughout my military career.

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i grind hard
 
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Post » Fri Feb 14, 2014 8:54 am

I agree, I really had to re read and think hard about what answer was the correct one. felt like an English quiz in sentence construction more then a review.

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Micah Judaeah
 
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Post » Fri Feb 14, 2014 6:46 am

Usually these surveys have multiple questions that aim to a similar matters. Some may appear tricky with double negations and such, but they are intended to gather reliable feedback.

Like any other survey or test, just read it carefully and be honest.

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Yung Prince
 
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Post » Fri Feb 14, 2014 5:06 pm

There are actually several questions like that on the survey. 85% of the questions are this way ------> if you agree, and this way <------ if you disagree. But there are a few questions that are the exact opposite. In fact every time I fill out one of those surveys, I think to myself: "Man this is a strange way to format this question. Unless everyone is paying strict attention to this question, they are going to answer it incorrectly".

So I know exactly what the OP is talking about, but I can't recall the questions exactly.

EDIT: It may be done that way intentionally to make sure you are carefully reading every question. But that may backfire and lead to a bunch of inaccurate answers.

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Bambi
 
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Post » Fri Feb 14, 2014 7:22 pm

They should do it purposely, so can automatically discard some controversy surveys...

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.X chantelle .x Smith
 
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Post » Fri Feb 14, 2014 5:56 am

im srry then. didnt know there wasnt another. im not part of the beta so i just assumed .... srry

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stevie critchley
 
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Post » Fri Feb 14, 2014 5:33 am

It looked to me like they were testing for certain praise statements and problem statements that are apt to come up with marketing, customer support, etc. The mix of various forms of those as positives, negatives, and even occasional double negatives was clumsy though.
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Emily Rose
 
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Post » Fri Feb 14, 2014 8:51 pm


Gonna share one of them insider secret thingies.

Not all questions in surveys are what they appear to be. Some may be measuring entirely different things.

This particular question may have been testing how closely the survey taker was reading the questions / how seriously they were taking the survey. The survey results for people who get that question wrong might be looked at separately from those who get it right. I can't be bothered going through the whole survey again but I vaguely remember that question being similiar to another one which had been asked before, but in the positive. So that would provide the benchmark.

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Kaley X
 
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