ESO Support and Beta Info - NDA has lifted! - updated Feb 15

Post » Sun Feb 16, 2014 7:46 am

The Elder Scrolls Online beta test is no longer under NDA! Feel free to share your beta experiences, and you'll be able to share screenshots and footage for future beta events. Media from past beta events should not be shared.


We have a private forum for the ESO Beta; the account information you need to log-in was sent with your beta invite. If you http://www.curse.com/news/the-elder-scrolls-online/49348-grab-your-exclusive-beta-key-for-the-elder-scrolls, it will not include forum access. You can still receive help through our other official support channels, detailed https://help.elderscrollsonline.com/app/answers/detail/a_id/5313 and right below.

If you are having trouble, or otherwise need help; we have a number of official support channels you can use (detailed below):

  • you can use the in-game /help command
  • check for solutions on our http://help.elderscrollsonline.com/
  • search in the appropriate section of the ESO beta forums
  • submit a http://help.elderscrollsonline.com/app/ask
  • call customer support (details can be found in your invite, or you can https://help.elderscrollsonline.com/app/ask?phone=1)

For information on the Server Status you can check for http://help.elderscrollsonline.com/app/answers/detail2/a_id/4320 or on the beta test forums.

To provide feedback or report bugs please use the in-game /feedback and /bug commands!

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Chris BEvan
 
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