ESO Support and Beta Info - updated Feb 26

Post » Thu Feb 27, 2014 6:05 am

The Elder Scrolls Online beta test is no longer under NDA! Feel free to share your beta experiences. As for media, like screenshots and video footage, please follow http://help.elderscrollsonline.com/app/answers/detail/a_id/5664/ for past betas - sharing content for any future events is fine.

We have a private forum for the ESO Beta; the account information you need to log-in was sent with your beta invite. If you receive a beta key from http://www.curse.com/ or https://help.elderscrollsonline.com/app/answers/detail/a_id/5893, rather than ZOS, it will not include forum access. You can still receive help through our other official support channels, detailed https://help.elderscrollsonline.com/app/answers/detail/a_id/531 and below.

If you are having trouble, or otherwise need help; we have a number of official support channels you can use (detailed below):
  • you can use the in-game /help command
  • check for solutions on our http://help.elderscrollsonline.com/
  • search in the appropriate section of the ESO beta forums
  • submit a http://help.elderscrollsonline.com/app/ask
  • call customer support (details can be found in your invite, or you can https://help.elderscrollsonline.com/app/ask?phone=1)
For information on the Server Status you can check for http://help.elderscrollsonline.com/app/answers/detail2/a_id/4320 or on the beta test forums.

To provide feedback or report bugs; please use the in-game /feedback and /bug commands!
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