The Elder Scrolls Online has quit unexpectedly. Game crash

Post » Sun Mar 02, 2014 4:33 am

I dowload the game and i install it.

Before 4 hors the game is installed, i press play and this appears:

i59.tinypic(dot)com/i6cxnl.jpg

This is what the error says:

====================================================================
eso has stopped working.
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.1.0.0.779986
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = D3D9
client.session_start_timestamp = 2014-03-01T15:23:00.775Z
client.timestamp = 2014-03-01T15:23:00.995Z -frme 1-
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
exe.buildnum = 779986
exe.opt = release
exe.reltype = public
exe.type = client
mem.physical = 3326
os.osbits = 32
os.platform = windows
os.version = 6.0.6000.
ptime = 1
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 0
I dont know what to do. I reinstall it 3 times and this stills happen. I uninstall my antivirus and run this as administrator and with compatibility mode and it stills crashing.
There is a solution to my problem?.
pd: Sorry for my english.
User avatar
Kelly James
 
Posts: 3266
Joined: Wed Oct 04, 2006 7:33 pm

Post » Sun Mar 02, 2014 1:52 am


We have a private forum for the ESO Beta; the account information you need to log-in was sent with your beta invite. If you receive a beta key from http://www.curse.com/ or https://help.elderscrollsonline.com/app/answers/detail/a_id/5893, rather than ZOS, it will not include forum access. You can still receive help through our other official support channels, detailed https://help.elderscrollsonline.com/app/answers/detail/a_id/531 and below.

If you are having trouble, or otherwise need help; we have a number of official support channels you can use (detailed below):

  • you can use the in-game /help command
  • check for solutions on our http://help.elderscrollsonline.com/
  • search in the appropriate section of the ESO beta forums
  • submit a http://help.elderscrollsonline.com/app/ask
  • call customer support (details can be found in your invite, or you can https://help.elderscrollsonline.com/app/ask?phone=1)

For information on the Server Status you can check for http://help.elderscrollsonline.com/app/answers/detail2/a_id/4320 or on the beta test forums.

To provide feedback or report bugs; please use the in-game /feedback and /bug commands!

User avatar
Erika Ellsworth
 
Posts: 3333
Joined: Sat Jan 06, 2007 5:52 am

Post » Sun Mar 02, 2014 3:19 am

Since there are no solutions or fixes (or acknowledges that the problem exists) from the devs in the beta forum, this forum appears to be the only place where players can seek and get help.

User avatar
Spencey!
 
Posts: 3221
Joined: Thu Aug 17, 2006 12:18 am


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