Read a pretty good article that sums out why I think ESO will be successful. Dedication to customer service and willing to listen to the community to develop the game is why WoW was a huge success and to see Zenimax doing is great for the future of ESO.

Original Article : http://www.mmorpg.com/gamelist.cfm/game/821/feature/8283/Zenimax-a-Good-Company.html/page/1

Recent patch notes do indeed suggest that their response to feedback and criticism is quick and measured. Nerfing of SP quest bosses does make me a little worried, but most other changes seem sensible.

They've apparently done a major overhaul of Coldharbor tutorial based on feedback as well, and made it optional for alts.

They've been really great about the feedback.

Next beta weekend should be real good with the new patch update

All sounds good to me

just a quick FYI, there is an update on the launcher right now. Don't quite know why it is updating today though???

They picked a great timing, too. I'll have to get it tomorrow.

Problem is that many beta testers are "veteran" of other mmo's where solo quests were indeed solo'able, problem is ESO introduced dodge roll, soft targeting, etc.

All these mechanics that require a lot of visual stimulus training to understand, but since these "veteran"'s come from games where there is targeting or the character skill simply overpower said mob, they think it's non solo'able since they can't kill it by spamming mouse attacks. Sad that they go with them to balance the game, was hoping they would keep it at least a tad hard to make players push their heads.

Many will complain that it's hard, but deep down they're fed up with how easy other mmo's got and would love a challenge, even if initial response is "why no me get zuper lootz frum bozz".

totally looking forward to next beta,

only concern; i might not have the time to see all the new stuff!

+1

for Zenimax.

Just read the whole article now, kinnda of a "kissassery" going in there, wasn't needed at all to praise the good actions zos has done so far, that just removed some credibility from the article.

They do have a great line of customer service reps... Been dealing with one and they have been nothing but the greatest in responding in a timely fashion, and working with me on the issue.. which seems to have affected others... Having such a great CSR, reflects very well on the company... and the game itself being great IMO... just hitting so many positive notes... that I will be playing ESO for some time... the guild I joined also another reason to enjoy the game that much more... but starting with an enjoyable game, and great CSR's... just makes the game more enjoyable.

I would like to consider myself a veteran of MMO games and for me it's refreshing to get a new style of combat and I think for a lot of people it's the same thing. I hope this attracts the veteran players in a good way

+9000

Or many vets that come from group centric games and can't grasp solo play in MMOs at all, and complain the game is to easy. I'm in that boat.