I have beta access, but can't access beta forums?

Post » Wed Mar 12, 2014 3:27 pm

Hey there!

I have been in 2 betas so far, I haven't gotten my email for this weekend yet, but I have never been able to access the forums? Why is this?

I'm on my account management page at Elderscrollsonline.com righ now, and my account status says "Beta Access", and I have been in the betas. Yet when I go to the beta forums and enter in my account information, it says no account is found for that email/username. How can that be?

Note, I was not directly invited to the betas, I had a code a friend gave me. I just went to ESO.com and entered the key, and bam, I got access.

So, how do I get on the forums..?

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keri seymour
 
Posts: 3361
Joined: Thu Oct 19, 2006 4:09 am

Post » Wed Mar 12, 2014 9:02 am

Not sure. You used your email address, not your user name right? I know using my email is the only way I can get on the beta forums.

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Sammi Jones
 
Posts: 3407
Joined: Thu Nov 23, 2006 7:59 am

Post » Wed Mar 12, 2014 11:55 am

The beta forum access is not the same as the account. And since you can't register, you can't access it unless you are directly invited.

Edit: looks like someone said email can login the forum.
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Sophie Louise Edge
 
Posts: 3461
Joined: Sat Oct 21, 2006 7:09 pm

Post » Wed Mar 12, 2014 10:21 am

Using email, doesnt work.

I tried to register, but it requires a key lol.
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Jeffrey Lawson
 
Posts: 3485
Joined: Tue Oct 16, 2007 5:36 pm

Post » Wed Mar 12, 2014 2:09 pm

Contact Zenimax support from your account page.

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Eliza Potter
 
Posts: 3481
Joined: Mon Mar 05, 2007 3:20 am

Post » Wed Mar 12, 2014 7:04 pm

Depending on where your key is from, it may not have forum access. If it was a giveaway, there is no access among other things.
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Teghan Harris
 
Posts: 3370
Joined: Mon Mar 05, 2007 1:31 pm

Post » Wed Mar 12, 2014 12:07 pm

The key was from a website giveaway.

Thats not really fair that I cant discuss the beta where Zeni looks. :(
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Budgie
 
Posts: 3518
Joined: Sat Oct 14, 2006 2:26 pm

Post » Wed Mar 12, 2014 11:06 am

While you may not be able to discuss the beta with other testers, you can submit feedback in-game by using the /feedback chat command. In fact, I've seen Zeni moderators on the beta forum say multiple times that using the in-game /feedback tool is their preferred method for receiving feedback.

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lolly13
 
Posts: 3349
Joined: Tue Jul 25, 2006 11:36 am

Post » Wed Mar 12, 2014 11:34 pm

The beta forums aren't supposed to be used for feedback anyway. You can use the /feedback command in-game to give feedback :)

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Liii BLATES
 
Posts: 3423
Joined: Tue Aug 22, 2006 10:41 am

Post » Wed Mar 12, 2014 9:07 am

If you still have your original Beta invite email there is a link from there that should allow you to register.

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JERMAINE VIDAURRI
 
Posts: 3382
Joined: Tue Dec 04, 2007 9:06 am


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