Game Crashing On Startup : Othor Games

» Sun Mar 30, 2014 1:01 pm

Heya everyone, so earlier today I downloaded the client for ESO since the early access is going up tomorrow. It recently finished and is completely up to date, so I decided to hit play and make sure it was working just fine.

It wasn't.

The settings did not save, it prompts me to choose brightness and accept the EULA every time I open the client, and I cannot skip the intro splashes for Zenimax and Bethesda (can you just not do that? You really should be able to..)

The crashes occurred randomly. One time while scrolling through the EULA, one time while trying to type in my login information, and several times while trying to adjust settings. Also once or twice while tabbed out. The client never stayed open for more than a few minutes.

In my ErrorStrings.txt file, I found this. Note that my download location is not the default, since my main HDD is maxed out. I downloaded to D:\Games\Elder Scrolls Online\.

Spoiler

language=en
FATAL_ERROR_TITLE=Fatal Error
CANT_OPEN_PACKFILES=Fatal Error 1.\nClient will be terminated.
INVALID_WORLD_ID=Fatal Error 2.\nClient will be terminated.
MISSING_WORLD_FILES=Fatal Error 3.\nClient will be terminated.
BAD_WORLD_LAYER_COUNT=Fatal Error 4.\nClient will be terminated.
OUT_OF_MEMORY=Out of memory.\nClient will be terminated.
CANT_OPEN_ASSET_FILE_TABLE=Fatal Error 6.\nClient will be terminated.
CLIENT_ASSERT=Fatal Error 7.\nClient will be terminated.
CANT_OPEN_UNPACKED_FILE_TABLE=Fatal Error 8.\nClient will be terminated.
CANT_OPEN_ANIMS_FILE_TABLE=Fatal Error 9.\nClient will be terminated.
DEFS_ARE_ALL_EMPTY=Fatal Error 10.\nClient will be terminated.
DEF_VERSION_MISMATCH=Fatal Error 11.\nClient will be terminated.
NO_DEPOT_DATA=http://forums.bethsoft.com/topic/1497892-game-crashing-on-startup/Fatal Error 12/nClient will be terminated.
NO_PLATFORM_SPECIFIED=Fatal Error 13\nClient will be terminated.
GLOBAL_ANIMATION_DEF_IS_EMPTY=Fatal Error 14\nClient will be terminated.
EULA_NOT_FOUND=Fatal Error 15\nClient will be terminated.
INVALID_PUBLISH_FILES=Fatal Error 16\nClient will be terminated.

It should also be mentioned that I far surpass the minimum requirements for the game. I have an i7 3.07GHz 6-core processor, 12GB of RAM, and my main video card, the one that was displaying ESO (I have two, as I have three monitors), is an nVidia GeForce GTX 460 with 4047MB video memory.

Any help would be appreciated, I'd very much like to play with everyone else right at 7AM when the servers go live!

As an addendum, sorry if this is in the wrong thread, I only saw one forum for ESO which was general, so I just posted it here!

» Sun Mar 30, 2014 3:03 pm

I guess I'll bump this saying that since then I've run Game Consultant, which did not detect any issues, as well as restarting my system, closing various tasks, and doing everything I can to let ESO boot normally.

Can someone confirm that the issue isn't the fact that I downloaded it to a location aside from the default? That's literally been my only interaction with the game thus far, and it does not enjoy something I've done, so if anything, it's either an incompatibility issue, or it doesn't like where I downloaded it to.

Also just ran Repair, still no luck.

» Sun Mar 30, 2014 1:26 pm

Did you try running the repair function as well?

The one located in the Game Options menu.

» Sun Mar 30, 2014 12:32 pm

sorry just missed your update.

Cannot say if this would make a difference or not, but have you set your server to NA or EU properly?

» Sun Mar 30, 2014 2:50 pm

I installed ESO to my G drive, that shouldn't be an issue. See if there's any crash logs for the App in Event Viewer.

» Sun Mar 30, 2014 9:37 am

Event Viewer did not show anything, and I have set to NA.